Restaurant Manager - Nilagiri Restaurant, Puncak

Bobobox; Jawa Barat; On-site; IDR 600,000,000 - 1,200,000,000; Full time

Job summary

NILAGIRI, a flagship F&B venture under the Bobobox group, seeks a Restaurant Manager to lead daily operations across FOH and BOH, ensuring seamless service, high standards, and memorable guest experiences.

You will set team expectations, drive operational excellence, manage budgets, uphold brand values, collaborate with the F&B Operations Manager, and ensure compliance with safety and regulations while staying ahead of dining trends.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 5 years of progressive experience in restaurant or hospitality management, with at least 2 years in a leadership role in a premium or fine-dining environment.
• Proven experience in launching or managing a high-end, full-service restaurant is a strong advantage.
• Strong leadership and team-building capabilities to inspire and manage diverse teams across FOH and BOH.
• Deep understanding of restaurant operations including service flow, kitchen coordination, reservations, and inventory systems.
• Ability to make data-driven decisions and improve operational efficiency without compromising guest experience.
• Skilled in handling guest feedback, resolving complaints, and ensuring consistently elevated dining experiences.

Responsibilities

• Lead and manage all aspects of daily operations across FOH and BOH.
• Set clear expectations, foster team culture, and drive continuous growth and operational excellence.
• Maintain high standards of guest service and address feedback with empathy and efficiency.
• Manage the restaurant’s financial performance, including budgeting, cost control, and revenue optimization.
• Uphold Bobobox brand values in every detail of service and team to execute NILAGIRI’s identity.
• Collaborate with the F&B Operations Manager to develop growth strategies and stay ahead of trends.
• Ensure operations comply with food safety, sanitation, and legal regulations, maintaining a clean and compliant environment.

Skills

Leadership

Team-building

Operational excellence

Guest service

Data-driven decisions

Food safety

Education

Bachelor’s degree in Hospitality Management or related field

Job description

What you will do:

This role exists to lead and manage all aspects of daily operations, ensuring seamless service, consistent quality, and operational excellence. By fostering a culture of warm, intentional service and delivering refined guest experiences, the restaurant manager upholds NILAGIRI's position as a flagship F&B venture under the Bobobox group.

• Ensure smooth, efficient, and professional operations across all front-of-house (FOH) and back-of-house (BOH)

• Sets clear expectations, fosters a strong team culture, and encourages continuous growth and operations excellence

• Maintains the highest standards of guest service, addressing feedback or concern with empathy and efficiency. Ensure every touchpoint-food, service, ambiance-contributes to a memorable and elevated dining experience for each guest.

• Manage the restaurant’s financial performance, including budgeting, cost control, and revenue optimization

• Ensures that NILAGIRI consistently upholds Bobobox brand values through every detail of service and team to execute the restaurant's unique identity and positioning.

• Collaborates with F&B Operations Manager to develop strategies for growth. Keeps a pulse on F&B trends and guest preferences to ensure NILAGIRI remains relevant and competitive.

• Ensures all operations adhere to food safety, sanitation, and legal regulations, maintaining a clean, safe, and compliant environment for both guests and staff.

You will fit in this job if you:

• Bachelor’s degree in Hospitality Management or related field (preferred)

• Minimum 5 years of progressive experience in restaurant or hospitality management, with at least 2 years in a leadership role in a premium of fine-dining environment

• Proven experience in launching or managing a high-end, full-service restaurant is a strong advantage

• Strong leadership and team-building capabilities with the ability to inspire and manage diverse teams across the front and back of house

• Deep understanding of restaurant operations, including service flow, kitchen coordination, reservations, and inventory systems.

• Ability to make data-driven decisions and improve operational efficiency without compromising guest experience

• Skilled in handling guest feedback, resolving complaints, and ensuring consistently elevated dining experiences