Restaurant Manager - Nilagiri Restaurant, Puncak

Bobobox; Cipanas; On-site; IDR 420,000,000 - 600,000,000; Full time

Job summary

NILAGIRI, a flagship F&B venture under the Bobobox group, is seeking a Restaurant Manager to lead daily operations, elevate guest experiences, and drive financial performance. This role requires fostering a warm, intentional service culture across front and back of house, while upholding the NILAGIRI identity.

You will oversee service flow, kitchen coordination, reservations, and inventory systems, and ensure compliance with safety and regulatory standards, delivering consistent, high-end dining

Qualifications

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Strong leadership and team-building capabilities with the ability to inspire and manage diverse teams across FOH and BOH.
• Ability to make data-driven decisions and improve operational efficiency without compromising guest experience.
• Skilled in handling guest feedback, resolving complaints, and ensuring consistently elevated dining experiences.

Responsibilities

• Lead and manage all aspects of daily operations across FOH and BOH.
• Set clear expectations, foster a strong team culture, and encourage continuous growth and operations excellence.
• Maintain the highest standards of guest service, addressing feedback with empathy and efficiency.
• Manage the restaurant’s financial performance, including budgeting, cost control, and revenue optimization.
• Uphold Bobobox brand values through service details and team execution of NILAGIRI’s identity.
• Collaborate with F&B Operations Manager to develop strategies for growth and stay current on F&B trends.
• Ensure operations comply with food safety, sanitation, and legal regulations.

Skills

Leadership

Team-building

Data-driven decisions

Guest experience

Education

Bachelor’s degree in Hospitality Management or related field

Job description

What you will do:

This role exists to lead and manage all aspects of daily operations, ensuring seamless service, consistent quality, and operational excellence. By fostering a culture of warm, intentional service and delivering refined guest experiences, the restaurant manager upholds NILAGIRI's position as a flagship F&B venture under the Bobobox group.

• Ensure smooth, efficient, and professional operations across all front-of-house (FOH) and back-of-house (BOH)
• Sets clear expectations, fosters a strong team culture, and encourages continuous growth and operations excellence
• Maintains the highest standards of guest service, addressing feedback or concern with empathy and efficiency. Ensure every touchpoint-food, service, ambiance-contributes to a memorable and elevated dining experience for each guest.
• Manage the restaurant’s financial performance, including budgeting, cost control, and revenue optimization
• Ensures that NILAGIRI consistently upholds Bobobox brand values through every detail of service and team to execute the restaurant's unique identity and positioning.
• Collaborates with F&B Operations Manager to develop strategies for growth. Keeps a pulse on F&B trends and guest preferences to ensure NILAGIRI remains relevant and competitive.
• Ensures all operations adhere to food safety, sanitation, and legal regulations, maintaining a clean, safe, and compliant environment for both guests and staff.

You will fit in this job if you:

• Bachelor’s degree in Hospitality Management or related field (preferred)
• Minimum 5 years of progressive experience in restaurant or hospitality management, with at least 2 years in a leadership role in a premium of fine-dining environment
• Proven experience in launching or managing a high-end, full-service restaurant is a strong advantage
• Strong leadership and team-building capabilities with the ability to inspire and manage diverse teams across the front and back of house
• Deep understanding of restaurant operations, including service flow, kitchen coordination, reservations, and inventory systems.
• Ability to make data-driven decisions and improve operational efficiency without compromising guest experience
• Skilled in handling guest feedback, resolving complaints, and ensuring consistently elevated dining experiences