Waiters/Waitresses - Nilagiri Restaurant, Puncak

Bobobox; Cipanas; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

Nilagiri's in Puncak, Bogor seeks a waiter/waitress (incl. Banq Asst.) to deliver warm, attentive service in line with our luxury standards. You will take orders, coordinate with kitchen/bar, and ensure timely presentation and accuracy.

Assist in banquet setup and breakdown, maintain pristine service areas, and uphold high hygiene and safety standards while remaining calm under pressure. On-site at Puncak.

Qualifications

• Diploma or equivalent in hospitality or F&B is an advantage.
• Minimum 1 year experience in a restaurant, hotel, or banquet service role.
• Luxury or fine-dining experience preferred.
• Excellent communication and interpersonal skills with a warm, guest-focused approach.
• Attention to detail in service, presentation and order accuracy.
• Basic knowledge of food, beverages, and service etiquette.
• Strong time management abilities in a fast-paced environment.

Responsibilities

• Take and relay accurate food and beverage orders to kitchen/bar.
• Deliver orders promptly with correct presentation, temperature and portions.
• Maintain cleanliness and proper setup of assigned tables or banquet areas.
• Prepare table settings, glassware and utensils per standards.
• Collaborate with kitchen, bar and service staff to ensure smooth service flow.
• Assist in banquet setup, service and breakdown per event requirements.
• Follow hygiene, safety and operational procedures consistently.

Skills

Communication

Interpersonal skills

Attention to detail

Time management

Professional appearance

Teamwork

Guest-focused

Education

Diploma or equivalent in hospitality or F&B

Job description

As a waiter/waitress (incl. Banq Asst.), to deliver exceptional guest service by providing warm, attentive, and efficient food and beverage service in alignment with the Nilagiri'shigh standards. The role ensures guests feel welcomed, cared for, and satisfied throughout their dining or banquet experience, while upholding the restaurant’s refined atmosphere, operational excellence, and commitment to detail. This position also supports banquet operations by assisting in event setup, service, and breakdown to create seamless, memorable occasions.

Ensure every guest receives warm, professional, and attentive service throughout their visit or event

Anticipate and promptly respond to guest needs, requests, or concerns to maintain high satisfaction levels.

Accurately take food and beverage orders and relay them to the kitchen/bar with precision

Deliver orders promptly while ensuring correct presentation, temperature, and portioning

Maintain cleanliness, organization, and proper setup of assigned tables or banquet/event areas

Prepare table settings, glassware, and utensils in accordance with service standards

Collaborate effectively with kitchen, bar, and fellow service staff to ensure smooth service flow

Assist in banquet setup, service, and breakdown according to event requirements

Follow hygiene, safety, and operational procedures consistently

You will fit in this job if you:

Diploma or equivalent, hospitality or F&B training is an advantage

Minimum 1 year of experience in a restaurant, hotel, or banquet service role.

Luxury or fine-dining experience preferred

Excellent communication and interpersonal skills with a warm, guest-focused approach

Attention to detail in service, presentation, and order accuracy

Basic knowledge of food, beverages, and service etiquette

Strong time management abilities in a fast-paced environment.

Professional appearance and grooming aligned with the Nilagiri'sluxury standards

Positive attitude, teamwork orientation, and willingness to assist across functions.

Ability to remain calm and courteous under pressure.

Flexibility to work shifts, weekends, and public holidays.

Willing to work on-site at Puncak, Bogor