Restaurant & Banquet Operations Lead

Accorhotels Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 280,000,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Training opportunities

Prestigious events

Job summary

Accorhotels Indonesia in Surabaya seeks a Head Caterer to lead its expanding event catering division. You will oversee the catering team, manage logistics, ensure top food quality, and deliver seamless event experiences from initial client brief to completion.

The role focuses on team leadership, menu planning, service standards, health and safety compliance, and delivering memorable events for high-profile clients. A competitive salary and development opportunities are offered.

Qualifications

• Extensive experience in event catering management or similar role.
• Strong understanding of culinary operations, presentation, and service standards.
• Excellent client management and communication skills.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Proficiency in event logistics and coordination.
• Knowledge of Indonesian culinary traditions and international cuisine is a plus.

Responsibilities

• Oversee all aspects of event catering, including menu planning, food preparation, service, and cleanup.
• Manage and coordinate the catering staff, ensuring adequate staffing levels and professional conduct during events.
• Liaise directly with clients to understand their needs, preferences, and event specifications.
• Ensure adherence to health, safety, and hygiene regulations within the catering environment.
• Manage inventory and procurement of catering supplies and ingredients efficiently.
• Troubleshoot and resolve any issues that arise during event setup or execution.

Skills

Catering management

Food prep & presentation

Client management

Team leadership

Event logistics

Indonesian/International cuisine

Job description

Our client is seeking a dynamic and experienced Head Caterer to lead their expanding event catering division in Surabaya. This role is critical in ensuring the flawless execution of all catering services, from initial client consultation through to event completion. You will be responsible for managing the catering team, overseeing logistics, maintaining exceptional food quality, and ensuring seamless event delivery, contributing to the company's reputation as a premier event services provider in the region, focusing on memorable and stress-free experiences for clients.

Key Responsibilities

• Oversee all aspects of event catering, including menu planning, food preparation, service, and cleanup.
• Manage and coordinate the catering staff, ensuring adequate staffing levels and professional conduct during events.
• Liaise directly with clients to understand their needs, preferences, and event specifications.
• Ensure adherence to all health, safety, and hygiene regulations within the catering environment.
• Manage inventory and procurement of catering supplies and ingredients efficiently.
• Troubleshoot and resolve any issues that arise during event setup or execution.

Requirements

• Extensive experience in event catering management or a similar role.
• Strong understanding of culinary operations, food presentation, and service standards.
• Excellent client management and communication skills.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Proficiency in event logistics and coordination.
• Knowledge of Indonesian culinary traditions and international cuisine is a plus.

Benefits

• Attractive salary package with potential for performance incentives.
• Opportunities to work at prestigious events and venues.
• Comprehensive health benefits and paid leave.
• Continuous professional development and training opportunities.
• A supportive and dynamic team culture committed to event success.

We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.