Resort Villa Client Advisor – On-Site Bogor

Tiara Hana; Bogor; Presencial; IDR 78.120.000 - 122.760.000; Jornada completa

Descripción de la vacante

Tiara Hana is seeking a Client Advisor for Bogor to guide prospective and current clients through resort villa ownership, explain investment benefits, and support informed decisions in person.

Daily duties include consultations, responding to inquiries via phone, email, and in person, and maintaining clear records of client interactions. The role emphasizes building long-term relationships and achieving sales and service targets.

Formación

• Strong client-facing and relationship-building abilities.
• Excellent communication and customer service skills; clear explanations to clients.
• Basic understanding of insurance concepts related to property/travel, or willingness to learn.
• Experience in sales, hospitality, real estate, or financial services is preferred.
• Comfort working on-site in Bogor and collaborating with cross-functional teams.
• Ability to manage multiple client accounts and maintain accurate records.
• Proficiency with standard office and communication software; strong organization and time-management.

Responsabilidades

• Guide clients through Tiara Hana’s resort villa ownership and explain investment benefits.
• Conduct consultations and respond to inquiries via phone, email, and in person.
• Maintain documentation of client interactions and follow up on leads to meet targets.
• Build long-term relationships and ensure high customer satisfaction.
• Coordinate with internal teams to address client needs and provide after-sales support.

Conocimientos

Client-facing skills

Communication & Customer Service

Explain complex information

Target-driven & multi-account

Office software & time-management

Educación

Diploma or Bachelor’s degree in Business/Marketing/Hospitality

Descripción del empleo

Tiara Hana is seeking a Client Advisor for Bogor to guide prospective and current clients through resort villa ownership, explain investment benefits, and support informed decisions in person.

Daily duties include consultations, responding to inquiries via phone, email, and in person, and maintaining clear records of client interactions. The role emphasizes building long-term relationships and achieving sales and service targets.