Reservation Supervisor: Lead Multi-Channel Booking Revenue

PT MAZARI STAYS HOSPITALITY; Provinsi Bali; On-site; IDR 80,000,000 - 130,000,000; Full time

Job summary

PT MAZARI STAYS HOSPITALITY in Bali seeks a motivated Reservation Supervisor to oversee all booking activities across direct, OTA, travel agents, and other channels. You will lead the Reservations team, coordinate with Front Office, Sales & Marketing, Revenue, and Operations to maximize occupancy and revenue.

The role requires 2–3 years in reservations or related hotel operations, strong knowledge of PMS systems, excellent communication and upselling skills, and a track record of accurate

Qualifications

• 2–3 years in Reservation, Front Office, Sales, or related role in hospitality.
• 1 year in a supervisory role such as Reservation Supervisor.

Responsibilities

• Supervise all reservation activities across multiple channels.

Skills

Reservation management

Upselling

Team leadership

Communication

Negotiation

Tools

PMS systems

MS Office/Google Workspace

Job description

PT MAZARI STAYS HOSPITALITY in Bali seeks a motivated Reservation Supervisor to oversee all booking activities across direct, OTA, travel agents, and other channels. You will lead the Reservations team, coordinate with Front Office, Sales & Marketing, Revenue, and Operations to maximize occupancy and revenue.

The role requires 2–3 years in reservations or related hotel operations, strong knowledge of PMS systems, excellent communication and upselling skills, and a track record of accurate