Remote Virtual Assistant: Accounts Setup & Onboarding

Alpha Iota Bpo Sdn Bhd; Jakarta Pusat; Remote; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Work-from-Home Opportunities

Learning & Development Programs to Ups

Lucrative Salary Package

Health and Wellness Perks & Benefits

Job summary

Alpha Iota Bpo Sdn Bhd is hiring a detail-oriented Virtual Assistant to support daily account setup and management operations from Jakarta. The role covers creating accounts per SOP, onboarding activities, ongoing monitoring, and accurate data reporting while ensuring security and SOP compliance.

You will maintain account records, report issues to the Team Leader, and collaborate with the recruitment team to improve processes.

Qualifications

• Possess at least 1 years of relevant experience in Social media, Marketing or related field.
• Good command of English and Bahasa Indonesia.
• Excellent communication skills & interpersonal skills.
• Attention to detail and consistency in following SOPs/checklists
• Basic digital literacy (comfortable with multiple platforms, Google Sheets/Excel)
• Strong organisational and time-management skills (handling many account daily).
• Discretion and trustworthiness around confidential/security information
• Ability to spot irregularities and elevate appropriately rather than act independently
• Good attitude with hunter mentality

Responsibilities

• Account Setup – Create accounts per SOP, fill in profile/security details accurately, and verify configuration before moving accounts forward.
• Onboarding & Warming – Gradually build up account activity and profile completeness on a set schedule, staying within platform rules to avoid triggering security flags.
• Monitoring – Daily checks on assigned accounts for status changes, verification requests, or restrictions; elevate issues to a Team Leader rather than resolving them independently.
• Data & Reporting – Track account status in Sheets/Excel or an internal system; submit daily reports covering new setups, active accounts, accounts under review, and issues.
• Security & Compliance – Follow SOPs and platform policies, keep credentials/recovery info confidential, and report suspicious activity immediately.

Skills

Attention to detail

Communication skills

Time management

Discretion

Tools

Google Sheets

Excel

Job description

Alpha Iota Bpo Sdn Bhd is hiring a detail-oriented Virtual Assistant to support daily account setup and management operations from Jakarta. The role covers creating accounts per SOP, onboarding activities, ongoing monitoring, and accurate data reporting while ensuring security and SOP compliance.

You will maintain account records, report issues to the Team Leader, and collaborate with the recruitment team to improve processes.