Remote Virtual Assistant: Account Setup & Management

Alpha Iota BPO Sdn Bhd; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Work-from-Home opportunities

Learning & Development programs to up‑

Lucrative salary package

Health and wellness perks & benefits

Motivating and supportive teams

Job summary

Alpha Iota BPO Sdn Bhd is seeking a detail-oriented Virtual Assistant to support our daily account setup and management operations.

You will create and configure accounts per SOPs, monitor status, maintain records, and report issues to the Team Leader. Strong English and Bahasa Indonesia are required, along with solid communication and time-management skills. This is a remote opportunity with growth potential.

Qualifications

• At least 1 year of relevant experience in Social media, Marketing or related field.
• Strong command of English and Bahasa Indonesia.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to follow SOPs/checklists.
• Basic digital literacy across platforms (Google Sheets/Excel).
• Strong organisational and time-management skills.
• Discretion with confidential information.
• Ability to spot irregularities and escalate appropriately.

Responsibilities

• Account Setup – Create accounts per SOP, fill in profile details accurately.
• Onboarding & Warming – Build activity and profile completeness on schedule while following platform rules.
• Monitoring – Daily checks on account status; escalate issues to Team Leader.
• Data & Reporting – Track status in Sheets/Excel or internal system; submit daily reports.
• Security & Compliance – Follow SOPs and policies; keep credentials confidential and report suspicious activity.

Skills

Account Setup

Onboarding & Warming

Monitoring

Data & Reporting

Security & Compliance

Attention to detail

English & Bahasa Indonesia

Job description

Alpha Iota BPO Sdn Bhd is seeking a detail-oriented Virtual Assistant to support our daily account setup and management operations.

You will create and configure accounts per SOPs, monitor status, maintain records, and report issues to the Team Leader. Strong English and Bahasa Indonesia are required, along with solid communication and time-management skills. This is a remote opportunity with growth potential.