Remote Delivery Operations Lead

Pt Paragon Technology And Innovation; Pacitan; A distancia; IDR 89.280.000 - 156.240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work layout

Competitive salary

Career development opportunities

Modern logistics tools

Descripción de la vacante

Pt Paragon Technology And Innovation is seeking a dedicated Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting. The role oversees a fleet of drivers, plans efficient routes, and maintains high customer service standards across Batam and surrounding areas.

You will coordinate logistics, communicate with drivers and customers, and resolve issues during delivery, leveraging technology to streamline operations and boost productivity in a fully remote

Formación

• Proven experience in logistics coordination, dispatching, or a similar role, preferably in a remote capacity.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• Strong understanding of transportation and delivery operations.

Responsabilidades

• Coordinate daily delivery schedules and optimize routes for maximum efficiency using routing software.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support throughout their shifts.
• Monitor driver performance and adherence to delivery timelines, addressing any delays or issues promptly.
• Maintain accurate records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints to ensure satisfaction.
• Collaborate with the logistics team to implement process improvements and enhance operational workflows.

Conocimientos

Logistics coordination

Route optimization

Delivery management

Leadership

Communication

Herramientas

Routing software

Descripción del empleo

Pt Paragon Technology And Innovation is seeking a dedicated Remote Delivery Driver Coordinator to manage and optimize delivery operations from a remote setting. The role oversees a fleet of drivers, plans efficient routes, and maintains high customer service standards across Batam and surrounding areas.

You will coordinate logistics, communicate with drivers and customers, and resolve issues during delivery, leveraging technology to streamline operations and boost productivity in a fully remote