Remote Auto Parts Support & Sales Specialist

Pt Gaya Makmur Mulia; Kota Medan ᯔᯩᯑᯉ᯲; Remote; IDR 82.656.000 - 123.984.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Part-time

Remote work

Training & development

Employee discounts

Zusammenfassung

Pt Gaya Makmur Mulia is seeking a dedicated Retail Sales Associate to provide remote support to customers from a home office. This part-time role focuses on product inquiries, order status, and general assistance to ensure a positive shopping experience.

You will handle inquiries via phone, email, and chat, process transactions, and maintain accurate records in the CRM. A background in customer service or retail is preferred, with a friendly, professional demeanor.

Qualifikationen

• Experience in customer service or retail is preferred.
• Ability to communicate clearly and professionally in written and spoken form.
• Familiarity with CRM systems and basic office software.

Aufgaben

• Provide remote customer support via phone, email, and chat.
• Assist customers with product inquiries, orders, and returns remotely.
• Process transactions and update customer records in CRM.
• Recommend products and upsell/cross-sell where appropriate.
• Collaborate with internal teams to resolve issues and improve service.
• Maintain accurate and up-to-date CRM data.

Kenntnisse

Customer service

Retail sales

Communication skills

CRM proficiency

Multitasking

Problem-solving

Ausbildung

High school diploma or equivalent

Some college or relevant certification

Tools

CRM software

Office applications

Jobbeschreibung

Pt Gaya Makmur Mulia is seeking a dedicated Retail Sales Associate to provide remote support to customers from a home office. This part-time role focuses on product inquiries, order status, and general assistance to ensure a positive shopping experience.

You will handle inquiries via phone, email, and chat, process transactions, and maintain accurate records in the CRM. A background in customer service or retail is preferred, with a friendly, professional demeanor.