Remote Assistant Store Manager - Retail Ops (Balikpapan)

Bintang Group Balikpapan; Balikpapan; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary with incentives

Health, dental, and vision insurance

Employee discounts on retail products

Career advancement opportunities

Dynamic, collaborative work环境

Job summary

Four Points by Sheraton – Food & Beverage Operations in Balikpapan seeks an Assistant Store Manager to lead retail operations and team coordination, including remote oversight where appropriate. You will oversee daily tasks, inventory, training, and guest experience to drive sales and operational excellence.

The role emphasizes strong leadership, communication, and the use of retail software and POS systems.

Qualifications

• Proven experience in retail management or a supervisory role.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with retail management software and POS systems.
• High school diploma or equivalent; business degree is a plus.

Responsibilities

• Assist in the management of daily store operations, focusing on efficiency and customer satisfaction.
• Support the training, development, and motivation of retail sales associates.
• Oversee inventory management, including stock control, receiving, and order fulfillment processes.
• Ensure compliance with company policies, procedures, and safety standards.
• Contribute to sales initiatives and visual merchandising efforts to enhance store performance.
• Handle escalated customer inquiries and resolve issues to maintain a positive shopping experience.

Skills

Retail management

Leadership

Communication

POS workflows

Education

High school diploma

Business degree preferred

Tools

Retail management software

POS systems

Job description

Four Points by Sheraton – Food & Beverage Operations in Balikpapan seeks an Assistant Store Manager to lead retail operations and team coordination, including remote oversight where appropriate. You will oversee daily tasks, inventory, training, and guest experience to drive sales and operational excellence.

The role emphasizes strong leadership, communication, and the use of retail software and POS systems.