Remote Assistant Store Manager — Retail Operations

Pt. Bintang Internasional; Balikpapan; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Vision insurance

Employee discounts

Career advancement

Job summary

Four Points by Sheraton Balikpapan is seeking an experienced Assistant Store Manager to support operations and lead store teams in Balikpapan, East Kalimantan. The role emphasizes remote oversight, inventory management, and driving sales performance across the company’s retail network.

The ideal candidate will have strong retail operations acumen, excellent communication, and the ability to manage tasks and teams in a distributed environment.

Qualifications

• Proven experience in retail management or supervisory roles with strong operational acumen.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with retail management software and POS systems.
• Strong understanding of inventory control and operating best practices.
• Ability to manage tasks and support teams in a remote or hybrid environment.
• High school diploma or GED; a degree in business or related field is a plus.

Responsibilities

• Assist in managing daily store operations with focus on efficiency and customer satisfaction.
• Support training, development, and motivation of retail sales associates.
• Oversee inventory management, including stock control, receiving, and order fulfillment processes.
• Ensure compliance with company policies, procedures, and safety standards.
• Contribute to sales initiatives and visual merchandising to enhance store performance.
• Handle escalated customer inquiries and resolve issues to ensure a positive shopping experience.

Skills

Retail management

Leadership

Communication

POS systems

Inventory control

Education

High school diploma or GED

Associates or better

Tools

POS systems

Retail management software

Job description

Four Points by Sheraton Balikpapan is seeking an experienced Assistant Store Manager to support operations and lead store teams in Balikpapan, East Kalimantan. The role emphasizes remote oversight, inventory management, and driving sales performance across the company’s retail network.

The ideal candidate will have strong retail operations acumen, excellent communication, and the ability to manage tasks and teams in a distributed environment.