Relationship Officer - Kedoya

Modal Ventura Ycab; Jakarta Pusat; Hybrid; IDR 30,000,000 - 60,000,000; Full time

Job summary

Modal Ventura Ycab is seeking a Senior Client Relationship Manager for its recruitment services arm in Depok, West Java. The role focuses on nurturing and expanding relationships with key clients, translating business objectives into effective staffing strategies.

The position offers a hybrid work model with a mix of in-person client meetings and remote collaboration to support delivery and team planning. Strong commercial acumen and communication are essential.

Responsibilities

• Develop and execute strategic account management plans to foster long-term client partnerships.
• Serve as the main point of contact for assigned clients, building strong rapport and trust.
• Understand client business objectives, organizational structure, and talent requirements.
• Proactively identify opportunities to provide additional value and expand service offerings to clients.
• Oversee the delivery of recruitment services to clients, ensuring quality, timeliness, and satisfaction.
• Collaborate closely with recruitment teams to ensure successful candidate placements and client engagement.
• Conduct regular business reviews with clients to assess performance and gather feedback.
• Negotiate service agreements and contract renewals.
• Stay informed

Job description

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Senior Client Relationship Manager - Recruitment Services

Our client, a prestigious recruitment consultancy based in Depok , West Java, is seeking a highly motivated and experienced Senior Client Relationship Manager. This role is crucial for nurturing and expanding relationships with key clients, ensuring their staffing needs are met with exceptional service and strategic solutions. You will act as the primary point of contact for a portfolio of clients, understanding their business objectives and translating them into effective recruitment strategies. The hybrid work model allows for a dynamic approach, combining in-person client meetings and strategic planning with the efficiency of remote work for operational tasks and team collaboration. The ideal candidate will possess strong commercial acumen, exceptional communication skills, and a deep understanding of the recruitment industry.

About the RoleOur client, a prestigious recruitment consultancy based in Depok , West Java, is seeking a highly motivated and experienced Senior Client Relationship Manager. This role is crucial for nurturing and expanding relationships with key clients, ensuring their staffing needs are met with exceptional service and strategic solutions. You will act as the primary point of contact for a portfolio of clients, understanding their business objectives and translating them into effective recruitment strategies. The hybrid work model allows for a dynamic approach, combining in-person client meetings and strategic planning with the efficiency of remote work for operational tasks and team collaboration. The ideal candidate will possess strong commercial acumen, exceptional communication skills, and a deep understanding of the recruitment industry.

Key Responsibilities

• Develop and execute strategic account management plans to foster long-term client partnerships.
• Serve as the main point of contact for assigned clients, building strong rapport and trust.
• Understand client business objectives, organizational structure, and talent requirements.
• Proactively identify opportunities to provide additional value and expand service offerings to clients.
• Oversee the delivery of recruitment services to clients, ensuring quality, timeliness, and satisfaction.
• Collaborate closely with recruitment teams to ensure successful candidate placements and client engagement.
• Conduct regular business reviews with clients to assess performance and gather feedback.
• Negotiate service agreements and contract renewals.
• Stay informed