Senior Client Relationship Manager (Recruitment)

Modal Ventura Ycab; Jakarta Pusat; Hybrid; IDR 30,000,000 - 60,000,000; Full time

Job summary

Modal Ventura Ycab is seeking a Senior Client Relationship Manager for its recruitment services arm in Depok, West Java. The role focuses on nurturing and expanding relationships with key clients, translating business objectives into effective staffing strategies.

The position offers a hybrid work model with a mix of in-person client meetings and remote collaboration to support delivery and team planning. Strong commercial acumen and communication are essential.

Responsibilities

• Develop and execute strategic account management plans to foster long-term client partnerships.
• Serve as the main point of contact for assigned clients, building strong rapport and trust.
• Understand client business objectives, organizational structure, and talent requirements.
• Proactively identify opportunities to provide additional value and expand service offerings to clients.
• Oversee the delivery of recruitment services to clients, ensuring quality, timeliness, and satisfaction.
• Collaborate closely with recruitment teams to ensure successful candidate placements and client engagement.
• Conduct regular business reviews with clients to assess performance and gather feedback.
• Negotiate service agreements and contract renewals.
• Stay informed

Job description

Modal Ventura Ycab is seeking a Senior Client Relationship Manager for its recruitment services arm in Depok, West Java. The role focuses on nurturing and expanding relationships with key clients, translating business objectives into effective staffing strategies.

The position offers a hybrid work model with a mix of in-person client meetings and remote collaboration to support delivery and team planning. Strong commercial acumen and communication are essential.