Relationship Manager (Pik)

Henan Asset; Jawa Barat; Hybrid; IDR 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare and life insurance

Professional development opportunities

Networking events & conferences

Job summary

Henan Asset in Tangerang is seeking an experienced Account Manager to manage relationships with key corporate clients and drive growth. You will nurture accounts, identify opportunities for expansion, and ensure client satisfaction.

The role requires a strong communicator with a strategic mindset, capable of understanding complex service offerings and delivering tailored solutions. You will coordinate with internal teams to ensure seamless delivery and ongoing client success.

Qualifications

• Experience as an Account Manager or similar client-facing sales role.
• Proven ability to manage and grow corporate client relationships.
• Excellent communication, presentation and interpersonal skills.
• Ability to understand complex service offerings and articulate value to clients.
• Proficiency in CRM software and account management best practices.
• Strategic thinker with strong problem-solving abilities.

Responsibilities

• Manage a portfolio of corporate accounts, primary contact for clients.
• Develop deep understanding of client objectives to provide strategic guidance.
• Identify opportunities for account growth, including upselling and cross-selling services.
• Conduct regular business reviews to assess satisfaction and identify improvements.
• Collaborate with internal teams to ensure seamless delivery of services and support.
• Address client concerns and resolve issues to maintain relationships.

Skills

Account management

Relationship growth

Communication

CRM proficiency

Strategic thinking

Problem solving

Tools

CRM software

Job description

Account Manager

Our client is seeking a proactive and customer‑focused Account Manager to manage relationships with key corporate clients in Tangerang. You will be responsible for nurturing client accounts, identifying opportunities for service expansion, and ensuring client satisfaction and retention. This role requires a strong communicator with a strategic mindset, capable of understanding complex client needs and delivering tailored solutions. You will be a crucial link between our client's services and their most valuable business partners, fostering long-term success.

Key Responsibilities

• Manage a portfolio of corporate accounts, serving as the primary point of contact.
• Develop deep understanding of client business objectives and challenges to provide strategic guidance.
• Identify and pursue opportunities for account growth, including upselling and cross‑selling services.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams to ensure seamless delivery of services and support to clients.
• Address client concerns and resolve issues promptly and effectively to maintain strong relationships.

Requirements

• Proven experience as an Account Manager or in a similar client‑facing sales role.
• Strong track record of managing and growing corporate client relationships.
• Excellent communication, presentation, and interpersonal skills.
• Ability to understand complex service offerings and articulate value to clients.
• Proficiency in CRM software and account management best practices.
• Strategic thinker with strong problem‑solving abilities.

Benefits

• Competitive base salary with performance‑based bonuses.
• Hybrid work model offering flexibility between office and remote work.
• Comprehensive health, dental, and life insurance.
• Opportunities for professional development and career progression.
• Access to client networking events and industry conferences.