Pemimpin Tim Penjualan Fmcg & Retail

Pt. Gunung Baja Usaha; Bekasi; Hybrid; IDR 89,280,000 - 167,400,000; Full time

Benefits offered by this job

Competitive salary & incentives

Health, dental, and vision insurance

Hybrid work model

Professional development opportunities

Employee product discounts

Job summary

Pt. Gunung Baja Usaha is hiring an Account Manager to oversee key client relationships in the consumer goods sector from Depok in a hybrid role.

You will act as the primary contact for retailers and distributors, addressing client needs and driving repeat business while identifying upsell opportunities. The ideal candidate has proven account management experience, strong CRM and communication skills, and a degree in business or marketing.

Qualifications

• Minimum experience as an account manager or in a similar client-facing sales role in consumer goods
• Strong knowledge of sales principles and CRM systems
• Excellent communication, negotiation, and problem-solving skills
• Ability to build rapport and maintain long-term client relationships
• Proficiency in CRM software and MS Office Suite
• Bachelor’s degree in Business, Marketing, or related field

Responsibilities

• Manage a portfolio of client accounts with high satisfaction levels
• Develop and implement strategic account plans to achieve sales and retention goals
• Serve as the main point of contact for clients, addressing inquiries promptly
• Identify opportunities for growth within existing accounts and upsell product offerings
• Collaborate with internal teams to ensure client needs are met
• Review account performance with clients and stakeholders on a regular basis

Skills

Account management

CRM software

Negotiation

Communication

Relationship building

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

CRM software

Microsoft Office

Job description

Account Manager

Our client is seeking a dedicated and relationship-focused Account Manager to oversee key client relationships in the consumer goods sector, based in Depok. This hybrid role requires you to build and maintain strong partnerships with retailers and distributors, ensuring satisfaction and driving repeat business. You will be the primary point of contact, managing client needs, resolving issues, and identifying opportunities for upselling and cross-selling our client's product lines. This position is vital for retaining and growing our client's market share within the competitive consumer goods landscape.

About the Role

Our client is seeking a dedicated and relationship-focused Account Manager to oversee key client relationships in the consumer goods sector, based in Depok. This hybrid role requires you to build and maintain strong partnerships with retailers and distributors, ensuring satisfaction and driving repeat business. You will be the primary point of contact, managing client needs, resolving issues, and identifying opportunities for upselling and cross-selling our client's product lines. This position is vital for retaining and growing our client's market share within the competitive consumer goods landscape.

Key Responsibilities

• Manage a portfolio of assigned client accounts, ensuring high levels of client satisfaction.
• Develop and implement strategic account plans to achieve sales and retention goals.
• Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for growth within existing accounts and present new product offerings.
• Collaborate with internal teams (marketing, operations, finance) to ensure client needs are met.
• Regularly review account performance with clients and internal stakeholders.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, preferably in consumer goods.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to build rapport and maintain long-term relationships with clients.
• Proficiency in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business, Marketing, or a related field.

Benefits

• Competitive salary and performance incentives.
• Health, dental, and vision insurance coverage.
• Opportunities for professional development and career growth.
• A hybrid work model balancing field engagement and remote work.
• Employee discounts on a wide range of consumer goods.