Regional Trainer

Hangry; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Growth Mindset

Team Spirit

Supportive Leadership

Best Ideas Win

Work Smarter & Faster

Competitive Compensation

Health Benefit Program

Mental Health Support

Generous Paid Leave

Job summary

Hangry is seeking a Regional Trainer Associate to deliver effective training programs across multiple outlets. You will partner with outlet operations and the Learning & Development team to identify needs, improve learning effectiveness, and support operational excellence.

You will design and deliver sessions, tailor methods to diverse audiences, and monitor training impact while maintaining schedules and documentation across outlets.

Qualifications

• Bachelor's degree in Education, Hospitality, Management, Psychology, or related field.
• Experience in training, Learning & Development, or operational training in F&B/retail/hospitality.
• Strong presentation, facilitation, and communication skills.
• Understanding of outlet operations and service standards.
• Analytical skills to identify performance gaps and suggest improvements.
• Well-organized and able to manage multiple training schedules independently.

Responsibilities

• Deliver engaging training sessions to outlet teams with clear application of learning materials.
• Coordinate with outlet operations and L&D to align activities with needs.
• Identify training needs and skill gaps via field observations and feedback.
• Adapt training methods to suit diverse learners and outlet conditions.
• Monitor training effectiveness and provide feedback to improve performance.
• Support improvements to training materials, SOPs, and learning modules.
• Utilize learning tools and platforms to aid delivery and engagement.
• Manage training schedules, documentation, and reporting across outlets.

Skills

Training delivery

Public speaking

Facilitation

Communication

Education

Bachelor's degree in Education/ Hospitality/ Management/ Psychology

Job description

As a Regional Trainer Associate, you will be responsible for delivering effective training programs to outlet teams, ensuring employees have the knowledge and skills to perform their roles consistently. You will work closely with outlet operations and the Learning & Development (L&D) team to identify training needs, improve learning effectiveness, and support operational excellence across multiple outlets.

Job Responsibilities

• Deliver engaging and practical training sessions to outlet teams, ensuring clear understanding and application of learning materials.
• Coordinate with outlet operations and L&D teams to align training activities with operational needs and priorities.
• Identify training needs and skill gaps through field observations, employee feedback, and outlet performance.
• Adapt training methods and delivery styles to suit different learning needs and outlet conditions.
• Monitor training effectiveness and provide feedback to improve employee performance and operational standards.
• Support the improvement of training materials, learning modules, and Standard Operating Procedures (SOPs) based on field observations.
• Utilize learning tools and platforms effectively to support training delivery and participant engagement.
• Manage training schedules, documentation, and reporting while ensuring timely execution across assigned outlets.

Requirements

• Bachelor's degree in Education, Hospitality, Management, Psychology, or a related field.
• Experience in training, Learning & Development, or operational training, preferably in the F&B, retail, or hospitality industry.
• Strong presentation, facilitation, and communication skills, with the ability to engage diverse audiences.
• Good understanding of outlet operations, service standards, and employee development practices.
• Strong observation and analytical skills to identify performance gaps and recommend practical improvements.
• Well-organized, adaptable, and able to manage multiple training schedules and priorities independently.

Why Join Us

At Hangry, your ideas will feed millions. Your growth will match your ambition.

• Growth Mindset: We never stop learning. Challenges help us grow, and we support each other every step of the way.
• Team Spirit: Teamwork drives everything we do. We care, collaborate, and celebrate wins together—while having fun along the way.
• Supportive Leadership: Our leaders listen, guide, and help you succeed. They're here to support, not just supervise.
• Best Ideas Win: Great ideas can come from anyone. We value input from all levels, and we act on ideas based on merit, not hierarchy.
• Work Smarter & Faster: We focus on what matters. By simplifying processes and staying agile, we make time for the work that drives real impact.
• Competitive Compensation: We regularly benchmark to ensure you’re fairly rewarded for your skills, contribution, and growth.
• Health Benefit Program: We care for you and your family with health insurance that includes your spouse and two children.
• Mental Health Support: Your well-being comes first. Access free sessions with professional counselors when you need them.
• Generous Paid Leave: Start with 15 days of paid leave a year, and earn more each work anniversary—up to 20 days total.