Hospitality English Trainer

PT Nafeeza Radhya Bogatama; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Medical Education support

Gym facilities

BPJS Kesehatan

Performance bonus

Job summary

HACHI GROUP in Jakarta is seeking an experienced English Trainer to build and deliver English learning programs tailored for hospitality employees. You will analyze training needs, design curricula and learning pathways, and teach in practical, interactive ways across classroom, daily and online formats.

The role requires a minimum S1 in English Education or English Literature, plus 3 years of relevant experience, and English proficiency certifications such as TOEFL.

Qualifications

• Bachelor's degree in English Education or English Literature is required.
• TOEFL certification or equivalent English proficiency certification is required.
• Strong English communication and presentation skills are essential.
• Experience with Training Needs Analysis, learning pathways, curriculum development, and assessment is needed.

Responsibilities

• Build, develop and implement English learning programs for hospitality staff.
• Conduct Training Needs Analysis to determine participant levels.
• Design syllabus, pathways, modules and materials aligned to job requirements.
• Deliver engaging English training across classroom, daily and online formats.
• Assess progress and develop improvement plans for participants.
• Collaborate with operations to integrate hospitality knowledge into materials.
• Create materials for customer service, restaurant operations, kitchen, and hospitality communications.

Skills

English communication

Presentation skills

Curriculum material creation

Education

Bachelor's degree in English Education / English Literature

TOEFL certification

Job description

This is a Hospitality English Trainer role focused on building, developing, and delivering English learning programs for hospitality employees. You will conduct Training Needs Analysis, design curricula and learning pathways tailored to hospitality contexts, and deliver practical, interactive English training through classroom, daily classes, and online formats. The role involves assessing participant progress, collaborating with operational teams to integrate hospitality knowledge into English materials, and ensuring training outcomes are directly applicable to workplace communication in customer service, restaurant operations, kitchen, and hospitality settings.

Key responsibilities

Build, develop, and implement English learning programs for employees

Conduct Training Needs Analysis (TNA) and determine English proficiency levels of participants

Design syllabus, learning pathways, modules, and learning materials aligned to level and job requirements

Teach English in practical, interactive, and industry-relevant ways within hospitality contexts

Deliver training through classroom, daily classes, and online formats

Assess, monitor, and evaluate participant progress and develop improvement plans

Collaborate with Operational Trainer to integrate hospitality knowledge and operational needs into English materials

Develop English materials for customer service, restaurant operation, kitchen, hospitality communication, and workplace communication

Ensure learning programs deliver communication improvements applicable directly to workplace areas

Conduct reporting and documentation of training results and participant progress

About you

Minimum S1 qualification in English Education, English Literature, or related field

Minimum 3 years experience as English Teacher, English Trainer, Corporate English Trainer, or similar position

TOEFL certification or relevant English proficiency certification

Understanding of Training Needs Analysis, learning pathways, curriculum development, and assessment

Strong English communication and presentation skills

Ability to create practical, interactive learning materials applicable by hospitality employees

Experience in hospitality/F&B industry is an advantage

Creative, communicative, adaptable, and able to work with participants at various English proficiency levels

Willing to travel to Hachi Group outlets/units as required for training delivery

Willing to work on public holidays and rest days according to operational needs

Strong interpersonal skills and ability to work collaboratively with operational teams

Restaurants & Cafes (Full Service) 101-1,000 employees

HACHI GROUP, established in 2012 headquartered in Jakarta, is a leading Halal F&B company in Indonesia.

Our company is driven by a clear vision : to provide halal, healthy and delicious food throughout Indonesia. We firmly believe that by offering wholesome and flavorful cuisine, we can contribute to a healthier and brighter future for our fellow citizens. By prioritizing the quality and nutritional value of our offerings, we aspire to inspire positive lifestyle changes among our customer.

Throughout our journey, Hachi Group has achieved significant milestones, expanding out restaurant network in 6 big cities and gaining recognition for our commitment to excellence. In 2023 we already established wellknown brand such as : Shabu Hachi, Hachi Grill, Michael's Garden, Dear Clio and Taka Yakiniku.

We are proud to recognize our employees as the driving force behind our success, their dedication, passion and expertise are the pillars upon which our business thrives. Together we create a positive ripple effect that extends to our customers and the community at large.

Strive to be a responsible company, we firmly believe that when people eat better,

they will feel better and, ultimately, they will live better lives in the future.

HACHI GROUP, established in 2012 headquartered in Jakarta, is a leading Halal F&B company in Indonesia.

Our company is driven by a clear vision : to provide halal, healthy and delicious food throughout Indonesia. We firmly believe that by offering wholesome and flavorful cuisine, we can contribute to a healthier and brighter future for our fellow citizens. By prioritizing the quality and nutritional value of our offerings, we aspire to inspire positive lifestyle changes among our customer.

Throughout our journey, Hachi Group has achieved significant milestones, expanding out restaurant network in 6 big cities and gaining recognition for our commitment to excellence. In 2023 we already established wellknown brand such as : Shabu Hachi, Hachi Grill, Michael's Garden, Dear Clio and Taka Yakiniku.

We are proud to recognize our employees as the driving force behind our success, their dedication, passion and expertise are the pillars upon which our business thrives. Together we create a positive ripple effect that extends to our customers and the community at large.

Strive to be a responsible company, we firmly believe that when people eat better,

they will feel better and, ultimately, they will live better lives in the future.

Perks and benefits

• Medical Education support
• Sports (e.g. Gym)
• Konsumsi Makan, BPJS Kesehatan, Bonus Kinerja