Regional Seller Ops & Strategy Lead

Shopee; Indonesia; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Shopee is seeking a results-driven Ops Manager to optimize seller operations. The role focuses on analyzing performance metrics, driving improvements, and collaborating with cross-functional teams to enhance platform policies and processes.

Ideal candidates bring 1–3 years in management consulting or tech, strong analytical and stakeholder-management skills, and proficiency in SQL/Excel. You will work across markets to resolve seller-related issues and improve the seller experience.

Qualifications

• Degree in Business, Engineering, or related field.
• 1–3 years of experience in management consulting; tech experience is a plus.
• Strong analytical thinking, critical reasoning, and problem-solving.

Responsibilities

• Monitor and analyze seller performance metrics to identify areas for improvement and drive performance enhancements.
• Take ownership of complex seller-related issues and work with cross-functional teams to resolve them.
• Identify process inefficiencies, implement automation, and share best practices for operational excellence.
• Collaborate with product, engineering, and local markets to address seller issues and deliver solutions.
• Use data analytics to detect trends, gaps, and insights to optimize seller operations.

Skills

Analytical thinking

Critical reasoning

Problem solving

Stakeholder management

Communication

Interpersonal skills

Data-driven decisions

Cross-functional collaboration

Adaptability

Education

Degree in Business or Engineering

Tools

SQL

Excel

Job description

Shopee is seeking a results-driven Ops Manager to optimize seller operations. The role focuses on analyzing performance metrics, driving improvements, and collaborating with cross-functional teams to enhance platform policies and processes.

Ideal candidates bring 1–3 years in management consulting or tech, strong analytical and stakeholder-management skills, and proficiency in SQL/Excel. You will work across markets to resolve seller-related issues and improve the seller experience.