Regional IT & MIS Support Specialist

Golden Agri Resources

Kalimantan Tengah

On-site

IDR 72,000,000 - 108,000,000

Full time

14 days+

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Job summary

Golden Agri Resources in Indonesia is seeking an IT Support Specialist to deliver reliable technical assistance for internal and external customers, troubleshoot issues, and maintain daily operational systems. You will apply PC/LAN knowledge and contribute to process improvement.

The role requires a Bachelor's degree in Computer/Telecommunication Engineering and at least 3 years of IT experience. It is a full-time, on-site position stationed in Kalimantan Tengah, with opportunities to produce

Qualifications

Bachelor's degree in Computer/Telecommunication Engineering or equivalent.
At least 3 years of working experience in the related field.
Full-Time position(s) available. Placement at Kalimantan Tengah.

Responsibilities

Provide customer support services to internal and external customers.
Expedite resolution of escalated IT issues and investigate root causes.
Apply PC/LAN knowledge for daily troubleshooting of issues.
Participate in defining support processes, procedures and producing reports and metrics.