Regional Education Center Lead

Ruangguru; Depok; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Ruangguru, a leading educational technology company in Indonesia, seeks a Branch Operations Leader to oversee regional operations and drive academic processes across multiple branches. You will lead branch-level initiatives, marketing activities, and customer journey improvements to boost student engagement and enrollment.

The role requires strong leadership in sales and marketing, experience managing a team, and the ability to optimize branch P&L based on local market insights.

Qualifications

• Bachelor's Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in a learning center/educational/start-up environment is advantageous).
• Good knowledge of people management and experience in handling a team.

Responsibilities

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty

Skills

Leadership

Sales & Marketing

People Management

Education

Bachelor's Degree

Job description

Ruangguru, a leading educational technology company in Indonesia, seeks a Branch Operations Leader to oversee regional operations and drive academic processes across multiple branches. You will lead branch-level initiatives, marketing activities, and customer journey improvements to boost student engagement and enrollment.

The role requires strong leadership in sales and marketing, experience managing a team, and the ability to optimize branch P&L based on local market insights.