Regional Branch Manager, English Academy Growth & Ops

Ruangguru for Business; Lampung; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Ruangguru for Business is seeking a Branch Operations Leader to oversee regional branches, drive enrollment, and ensure seamless academic processes across locations.

You will lead branch teams, coordinate marketing initiatives, and manage PnL to optimize revenue while delivering a superior student journey. Fluency in Indonesian and English is required; startup/edtech experience is a plus.

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership experience

Communication skills

Education

Bachelor’s Degree in any major

Job description

Ruangguru for Business is seeking a Branch Operations Leader to oversee regional branches, drive enrollment, and ensure seamless academic processes across locations.

You will lead branch teams, coordinate marketing initiatives, and manage PnL to optimize revenue while delivering a superior student journey. Fluency in Indonesian and English is required; startup/edtech experience is a plus.