Regional Operations & Growth Lead

Ruangguru for Business; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 40,000,000 - 70,000,000; Full time

Job summary

Ruangguru for Business in Surabaya seeks a Branch Operations and Growth Leader to coordinate and manage regional branches, ensuring smooth operations and strong academic processes.

You will drive events, promotions, and marketing initiatives to boost student engagement and enrollment, while applying PnL insights to optimize revenue and deliver an excellent end-to-end customer experience.

Qualifications

• Bachelor's degree in any major
• Leadership in Sales/Marketing/Business Ops; edtech/startup experience helpful
• People management with team leadership
• Strong Bahasa Indonesia and English communication
• Experience as a Math/English teacher is desirable

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership

People management

Communication

Education

Bachelor's degree

Job description

Ruangguru for Business in Surabaya seeks a Branch Operations and Growth Leader to coordinate and manage regional branches, ensuring smooth operations and strong academic processes.

You will drive events, promotions, and marketing initiatives to boost student engagement and enrollment, while applying PnL insights to optimize revenue and deliver an excellent end-to-end customer experience.