Regional Branch Growth & Operations Leader

Ruangguru for Business; Bekasi; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

Ruangguru for Business is seeking a Regional Branch Manager to coordinate and oversee its academic operations across the regional area in Bekasi. You will lead branch activities, drive events and promotions to boost student engagement and enrollment, and manage PnL while optimizing revenue.

You will also ensure an excellent end-to-end customer experience and build a high-performing team with strong Bahasa Indonesia and English communication.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• People management experience.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership

People management

Sales & Marketing

English proficiency

Education

Bachelor's degree

Job description

Ruangguru for Business is seeking a Regional Branch Manager to coordinate and oversee its academic operations across the regional area in Bekasi. You will lead branch activities, drive events and promotions to boost student engagement and enrollment, and manage PnL while optimizing revenue.

You will also ensure an excellent end-to-end customer experience and build a high-performing team with strong Bahasa Indonesia and English communication.