Regional Account Receivable Officer

PT Mad Monkey Hostels Indonesia; Lombok; Remote; IDR 60,000,000 - 120,000,000; Full time

Job summary

Mad Monkey Hostels is seeking an Accounts Receivable professional to oversee receivables across Indonesia. The role ensures timely invoicing, accurate billing, and strong financial control across multiple properties.

You will manage collections, credit risk, and AR reconciliations while collaborating with reservations, front office, and operations to support revenue recognition. This regional remote role requires precise accounting and cross-team coordination.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• 2–4 years of experience in Accounts Receivable.
• Experience with AR processes, collections, and reconciliations.
• Experience with Xero or QuickBooks.
• Strong Excel/Google Sheets skills.
• Excellent English communication.
• Ability to manage multiple properties and deadlines.

Responsibilities

• Oversee accounts receivable across all Indonesia properties.
• Ensure timely invoicing and accurate billing for all revenue streams.
• Track outstanding balances and follow up on overdue accounts.
• Proactively follow up on outstanding invoices and ensure timely collections.
• Maintain relationships with partners, agents, and corporate clients.
• Assess credit risks and recommend credit limits where applicable.
• Reconcile AR balances with property reports and accounting systems.
• Prepare weekly and monthly AR aging reports and collection summaries.
• Coordinate with property teams to ensure accurate revenue recording.
• Support revenue recognition and proper documentation.

Skills

AR knowledge

Credit control

Excel/Sheets

English (written)

Analytical skills

Deadline management

Multi-property coordination

Education

Bachelor's degree in Accounting

Tools

Xero

QuickBooks

Job description

Job Title: Accounts Receivable (Regional – Indonesia)

Location: Indonesia (Remote / Multi-Property Support)
Company: Mad Monkey Hostels

Job Overview

Mad Monkey is looking for a proactive and detail-oriented Accounts Receivable (AR) professional to oversee and manage receivables across multiple properties in Indonesia. This role plays a key part in ensuring timely collections, accurate revenue recording, and strong financial control across the region.

Key Responsibilities

Accounts Receivable Management

Manage and monitor accounts receivable across all Mad Monkey properties in Indonesia

Ensure timely invoicing and accurate billing for all revenue streams (rooms, tours, F&B, partnerships)

Track outstanding balances and follow up on overdue accounts

Collections & Credit Control

Proactively follow up on outstanding invoices and ensure timely collections

Maintain strong relationships with partners, agents, and corporate clients

Assess credit risks and recommend credit limits where applicable

Reconcile AR balances with property-level reports and accounting systems

Investigate and resolve discrepancies in billing or payments

Prepare weekly and monthly AR aging reports and collection summaries

Revenue Coordination

Work closely with property teams to ensure accurate revenue recording

Coordinate with reservations, front office, and operations teams on billing issues

Support revenue recognition and ensure proper documentation

Systems & Process Improvement

Maintain accurate records in accounting systems (e.g., Xero, QuickBooks, or similar)

Identify and implement improvements in AR processes and controls

Standardize AR procedures across all Indonesia properties

Compliance & Audit Support

Ensure compliance with company policies and local regulations

Assist in audits by providing AR documentation and reports

Requirements

Bachelor’s degree in Accounting, Finance, or related field

Minimum 2–4 years of experience in Accounts Receivable or similar role

Strong understanding of AR processes, collections, and reconciliations

Experience with accounting software (Xero, QuickBooks, or similar)

Proficiency in Microsoft Excel / Google Sheets

Strong attention to detail and analytical skills

Good communication skills in English (written and spoken)

Ability to manage multiple properties and deadlines

Preferred Qualifications

Experience in hospitality, hostels, or multi-location businesses

Familiarity with OTA platforms (Booking.com, Hostelworld, etc.)

Knowledge of Indonesian tax and invoicing requirements

Experience working in a regional or multi-entity environment

Strong follow-up and negotiation skills

High level of accuracy and organization

Problem-solving mindset

Ability to work independently and collaboratively across teams

What We Offer

Competitive salary based on experience

Flexible working environment (regional role)

Opportunity to work with an international hospitality brand

Career development and growth opportunities