Recruitment Supervisor

Jago Coffee; Jakarta Pusat; On-site; IDR 133,920,000 - 234,360,000; Full time

Job summary

Jago Coffee is seeking a Recruitment Supervisor to oversee recruitment and HR operations for our growing network of mobile coffee carts in Indonesia. You will lead a team to deliver efficient hiring, onboarding, and governance, ensuring a positive candidate experience and compliance with local labor laws.

Collaborating with HR leadership, you will design recruitment campaigns, manage relationships with department heads, and continually refine processes to support our mission of education and

Qualifications

• 3+ years in Recruitment/HR Operations with leadership experience.
• Experience in mass blue-collar hiring.
• Strong stakeholder management with department heads and leadership.
• Data-driven with ability to track hiring metrics.
• Solid knowledge of Indonesian labor law and HR compliance.

Responsibilities

• Lead end-to-end recruitment processes including postings, sourcing, screening, and interviews.
• Collaborate with department heads to define hiring needs and craft job descriptions.
• Coordinate recruitment campaigns across job fairs, online boards, and social media.
• Ensure compliant, timely processes while promoting DEI in hiring.
• Track recruitment metrics and present insights to management.

Skills

Leadership

Mass Hiring

Stakeholder Management

Data-driven

Job description

Jago Coffee is more than just a coffee company - we're a movement. Our mobile coffee carts bring freshly brewed coffee to the streets of Indonesia, all while championing quality, education, and entrepreneurship.

Join the Jago Coffee team and be part of our mission to create opportunities and make a meaningful impact on the retail industry!

About this Role

Recruitment Supervisor plays a pivotal role in managing and overseeing the day-to-day operations of HR functions, with a particular focus on recruitment and talent acquisition. This role is responsible for leading and supporting a team to ensure the efficient execution of recruitment processes, enhancing candidate engagement, and ensuring compliance with company policies and regulatory standards. Recruitment Supervisor will collaborate with HR Leadership to develop strategies aimed at building a high-performing workforce while ensuring a positive candidate experience.

Responsibilities

1. Recruitment & Talent Acquisition

• Lead and manage the end-to-end recruitment process, including job postings, sourcing, screening, interviewing, and candidate selection.
• Collaborate with department heads and hiring managers to define recruitment needs and develop job descriptions aligned with organizational goals.
• Oversee and collaborate with Talent Acquisition regarding Recruitment Campaigns, including job fairs, online job boards, social media, and other sourcing channels.
• Ensure recruitment activities are carried out in a timely, cost-effective, and compliant manner, adhering to diversity, equity, and inclusion (DEI) initiatives.
• Track and report on recruitment metrics (e.g., time-to-fill, cost-per-hire) and analyze trends to refine recruitment strategies.

2. HR Operations Management

• Supervise HR operations processes related to onboarding, employee records management, and HR systems.
• Ensure accurate and timely processing of HR documents, contracts, and employee-related paperwork.
• Monitor and maintain compliance with labor laws, company policies, and HR best practices in recruitment and operations.

3. Candidate Experience & Employer Branding

• Ensure a positive and professional candidate experience throughout the recruitment process.
• Act as the primary point of contact for candidates, addressing questions and providing feedback throughout the selection process.
• Partner with Talent Acquisition Specialist & HR Leadership to enhance employer branding and promote the company’s culture to attract top talent.
• Assist with ad hoc HR projects as needed.

4. Compliance & Reporting

• Ensure compliance with all relevant employment laws, company policies, and best practices related to recruitment and HR operations.
• Maintain up-to-date knowledge of industry trends, regulations, and labor market conditions.
• Prepare and present regular reports on recruitment activities, staffing levels, and other HR operational metrics to management.
• Perform statistical analysis on key Recruitment flow metrics, such as pass & rejected interview, academy test, training till onboarding.

Requirements

• 3+ years in Recruitment/HR Operations, having 1+ Leadership experience will be good advantage
• Having experience in doing Mass Hiring/Blue Collar Hiring
• Strong stakeholder management — comfortable working with department heads and leadership
• Data-driven mindset; comfortable tracking and reporting on hiring metrics
• Solid knowledge of Indonesian labor law and HR compliance

Special Requirement

• Energetic and Motivated Person
• Not boring doing repetitive things and hiring in a high volume
• Good in Administration Skill
• Creative in finding a way to hiring

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Berapa tahun pengalaman kerjamu sebagai Supervisor Rekrutmen?
• Kualifikasi mana yang kamu miliki?

Jago Coffee is more than just a coffee company - we're a movement. Our mobile coffee carts bring freshly brewed coffee to the streets of Indonesia, all while championing quality, education, and entrepreneurship.

Join the Jago Coffee team and be part of our mission to create opportunities and make a meaningful impact on the retail industry!

Jago Coffee is more than just a coffee company - we're a movement. Our mobile coffee carts bring freshly brewed coffee to the streets of Indonesia, all while championing quality, education, and entrepreneurship.

Join the Jago Coffee team and be part of our mission to create opportunities and make a meaningful impact on the retail industry!