Receptionist

Monkey Padel Bali; Kecamatan Ubud; On-site; IDR 39,060,000 - 66,960,000; Full time

Job summary

Monkey Padel Bali is seeking a Receptionist to be the face of the venue, welcoming players with a friendly and energetic vibe. You will handle bookings, payments, and inquiries while ensuring a smooth and enjoyable experience.

You should be comfortable using basic computer systems and booking platforms, and be available for shifts, weekends, and public holidays. Hospitality or sports industry experience is a plus.

Qualifications

• Excellent communication and customer service skills.
• Energetic, friendly, well-presented, and adaptable to fast pace.
• Experience in hospitality, sports, F&B, or customer service is a plus.

Responsibilities

• Welcome and assist customers with a friendly attitude.
• Handle court bookings, check-ins, payments, and inquiries.
• Manage bookings and schedules via our booking system.
• Promote memberships, packages, events, and promotions.
• Handle cashier duties and daily transactions accurately.
• Respond to inquiries via WhatsApp, phone, and social media.
• Coordinate with the Operations and Padel teams for smooth daily operations.
• Maintain a clean, welcoming reception area.
• Prepare simple daily reports and assist with administrative tasks.

Skills

Communication

Customer service

Friendly demeanor

Fast-paced environment

Shift flexibility

Tools

Booking system

Job description

More than just a receptionist, you'll be the face and energy.

As a Receptionist, you'll be the first person our players meet and the one who helps make sure their experience is smooth, welcoming, and fun.

Key responsibilities

Welcome and assist customers with a friendly and professional attitude

Handle court bookings, check-ins, payments, and customer inquiries

Manage bookings and schedules through our booking system

Promote and assist with membership, packages, events, and other promotions

Handle basic cashier duties and daily transactions accurately

Respond to customer inquiries through WhatsApp, phone, and social media

Coordinate with the Operations and Padel teams to ensure smooth daily operations

Maintain a clean, organized, and welcoming reception area

Handle customer feedback and resolve basic issues professionally

Prepare simple daily reports and assist with administrative tasks

About you

Good communication and customer service skills

Friendly, energetic, and well-presented

Able to work in a fast-paced environment

Comfortable using basic computer systems and booking platforms

Able to work shifts, weekends, and public holidays

Previous experience in hospitality, sports, F&B, or customer service is a plus