Front Office Nuhuman RAW GYM Berawa

Raw gym; Kuta Selatan; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Raw gym in Bali is seeking a friendly Front Office Receptionist to greet members, handle check-ins, registrations, and inquiries, and support daily front desk operations.

The role requires good English communication, ability to multitask in a fast-paced gym environment, willingness to work morning/afternoon/weekend shifts, and prior customer service experience is a plus. Preference for Bali-based or willing to work in Uluwatu area.

Qualifications

• English communication skills required (spoken and written).
• Friendly, positive, and customer-oriented attitude.
• Able to multitask and work in a fast-paced environment.
• Previous experience in customer service or receptionist is a plus.
• Willing to work shifts (morning/afternoon/weekend).

Responsibilities

• Greet and assist members and visitors in a professional and friendly manner.
• Handle check-ins, registrations, and membership inquiries.
• Answer phone calls, WhatsApp, and other customer inquiries.
• Provide information about gym facilities, classes, and pricing.
• Manage bookings for classes and personal training sessions.
• Process payments and maintain accurate records.
• Maintain cleanliness and organization of the front desk area.
• Handle customer complaints or issues and escalate when necessary.
• Support daily operational needs of the gym.

Skills

Customer service

Communication

Multitasking

Positive attitude

Tools

MS Office

Job description

Greet and assist members and visitors in a professional and friendly manner

Handle check-ins, registrations, and membership inquiries

Answer phone calls, WhatsApp, and other customer inquiries

Provide information about gym facilities, classes, and pricing

Manage bookings for classes and personal training sessions

Process payments and maintain accurate records

Maintain cleanliness and organization of the front desk area

Handle customer complaints or issues and escalate when necessary

Support daily operational needs of the gym

Requirements:

Good communication skills in English (spoken and written)

Friendly, positive, and customer-oriented attitude

Able to multitask and work in a fast-paced environment

Previous experience in customer service or receptionist is a plus

Willing to work shifts (morning/afternoon/weekend)

Additional Notes (Optional):

Preferably based in Bali / willing to work in Uluwatu area

Experience in fitness or gym environment is an advantage

How many years' experience do you have as a Front Office Worker?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a receptionist?

Do you have customer service experience?

Which of the following Microsoft Office products are you experienced with?

Which of the following languages are you fluent in?