Front Office - Bali

Cove Living Pte Ltd; Provinsi Bali; On-site; IDR 446,400 - 669,600; Full time

Job summary

A leading co-living company in Bali is looking for a Front Office staff member to warmly welcome guests and assist with the check-in and check-out process. The ideal candidate should have experience in front office roles, excellent communication skills, and a pleasant appearance. Responsibilities include ensuring quality service, managing guest requests, and maintaining the cleanliness of the front area. Knowledge of English is essential, and having a driver's license is an added advantage.

Qualifications

• Previous experience working as a front office/receptionist.
• Proficient in English and possess good communication skills.
• Pleasant appearance and detail-oriented.

Responsibilities

• Welcoming guests warmly and assisting with check-in/check-out.
• Ensuring timely and accurate service to guests.
• Handling complaints and fulfilling guest requests.
• Facilitating communication between guests and departments.

Skills

Guest relations

Problem-solving

Communication skills

Computer proficiency

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Front Office

Job Type: Staff Level

Reports To: Supervisor/Property Manager

Role Purpose: Welcoming guests warmly, assisting with the check-in and check-out process, and providing friendly and courteous service in meeting all guest needs.

Main Responsibilities:

• Ensuring timely and accurate service to guests
• Assisting with the check-in and check-out process
• Handling complaints and fulfilling guest requests
• Facilitating communication between guests and relevant departments within the company, and providing necessary information
• Ensuring tidiness and cleanliness of the front area and front desk

Experience and Qualifications Required:

• Previous experience working as a front office/receptionist
• Possess a valid Driver's License (SIM A) will be a plus point
• Proficient in English
• Pleasant appearance
• Familiar with using computer
• Good guest relations and communication skills
• Problem-solving skills
• Friendly, honest, and detail-oriented