Front Office - Bali

Cove; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Cove is hiring for a Front Office staff member based in Bali. You will warmly welcome guests, assist with check-in/check-out, and provide courteous service to meet guest needs in a dynamic, guest‑focused environment.

Requirements include prior front office or receptionist experience, fluent English, good communication and problem-solving skills, and a friendly, detail-oriented approach. SIM A is a plus; computer literacy is expected.

Qualifications

• Experience as a front office/receptionist is required.
• Valid SIM A driver’s license is a plus.
• Proficient in English and strong communication skills.
• Pleasant appearance with a friendly, honest demeanor.
• Familiar with using a computer and hotel/property systems.
• Detail-oriented with good guest relations and problem solving.

Responsibilities

• Welcoming guests warmly and assisting with check‑in and check‑out.
• Providing timely and accurate service to guests.
• Handling complaints and fulfilling guest requests.
• Coordinating communication between guests and relevant departments.
• Ensuring tidiness and cleanliness of the front desk area.

Skills

English fluency

Guest relations

Communication skills

Problem-solving

Friendly & detail-oriented

Computer literacy

Driver's license SIM A

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community‑centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Front Office

Job Type: Staff Level

Reports To: Supervisor/Property Manager

Role Purpose

Welcoming guests warmly, assisting with the check‑in and check‑out process, and providing friendly and courteous service in meeting all guest needs.

Main Responsibilities

• Ensuring timely and accurate service to guests
• Assisting with the check‑in and check‑out process
• Handling complaints and fulfilling guest requests
• Facilitating communication between guests and relevant departments within the company, and providing necessary information
• Ensuring tidiness and cleanliness of the front area and front desk

Experience And Qualifications Required

• Previous experience working as a front office/receptionist
• Possess a valid Driver's License (SIM A) will be a plus point
• Proficient in English
• Pleasant appearance
• Familiar with using computer
• Good guest relations and communication skills
• Problem‑solving skills
• Friendly, honest, and detail‑oriented