Quality Manager

PT Flextronics Technology Indonesia; Batam; On-site; IDR 250,000,000 - 450,000,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Life Insurance

Short-term and Long-term Disability

Tuition Reimbursement

Vacation and Paid Sick Time

Job summary

PT Flextronics Technology Indonesia based in Batam is seeking a Quality Manager to lead customer interface and resolve quality issues, guiding project quality teams in addressing complaints and ensuring compliance across SpinCo initiatives.

Key duties include developing and maintaining the Quality Management System, coordinating RCCA investigations, and driving continuous improvement through Six Sigma, Kaizen and digital quality tools for AI data center projects.

Qualifications

• Bachelor's degree in Engineering or related field.
• Minimum 8 years of experience in quality systems development and maintenance.
• Strong communication, coordination and problem-solving skills.
• Proficient in Six Sigma and digital quality management mindset.

Responsibilities

• Lead customer interface and resolve quality issues with cross-functional teams.
• Develop and maintain Quality Management System and RCCA processes.
• Interface with customers and conduct audits, including regulatory/compliance.
• Drive quality and yield improvements using Kaizen, Six Sigma and digital tools.
• Set up incoming inspection and material quality management procedures.

Skills

Quality management

Six Sigma

Communication

Problem solving

Digitalization

Leadership

Education

Bachelor's degree in Engineering

Tools

Quality Analysis Tools

8D Reports

Job description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

The Quality Manager will be based in Batam, in charge of Customer Interface and resolve quality issues, leading project quality teams to tackle complaints. This role supports SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

Key responsibilities

• Research, evaluate and present information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team
• Suggest and debate alternative methods and procedures in solving problems and meeting changing market opportunities
• Contribute with other top management personnel in formulating and establishing company policies, operating procedures and goals
• Develop initial and subsequent modifications of product assurance program to delineate areas of control, personnel requirements and operational procedures within program
• Setup and maintain Quality Management System
• Review quality problems and procedures of departments, drive team for RCCA and recommend solutions to problems or changes in procedures
• Setup incoming inspection and material quality management procedure
• Interface with customers on technical/quality issues and improvement initiatives, including 8D report knowledge
• Manage customer audits and regulatory/compliance agency audits
• Drive quality and yield improvement by Kaizen, Six Sigma, advanced quality tools and digitalization

About you

• Bachelor's degree or above, preferably in Engineering or related field or equivalent experience and training
• Minimum of 8 years of experience developing, implementing and maintaining quality systems or related area
• Strong communication, coordination, and problem solving skills
• Good knowledge of Quality Analysis Tools, Six Sigma
• Good knowledge of digitalization quality management mindset and experience
• Good understanding of quality management systems
• Detail oriented, responsible, and able to handle multiple tasks simultaneously
• People management experience in similar position
• Good English communication in reading, writing, listening and speaking

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

About us

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, called SpinCo, with the spin planned for Q1 2027.