Quality and Food Safety Manager

Elitez Pte Ltd; Bandar Lampung; On-site; IDR 700,000,000 - 1,100,000,000; Full time

Job summary

Elitez Pte Ltd is seeking a highly experienced Quality & Food Safety Manager to lead the QFS agenda across Indonesia. You will drive governance, risk management, regulatory compliance, and digital transformation while fostering a strong quality culture regionwide.

Responsibilities include implementing QMS/FSMS, leading audits, and coordinating with suppliers, OEMs, and toll manufacturing partners to ensure quality excellence.

Qualifications

• 10–15 years of experience in Quality & Food Safety in relevant industries.
• Professional English proficiency.
• Experience leading QFS programs across multiple sites, plants, or facilities.
• Strong knowledge of FSMS, QMS, HACCP, GMP, FSSC 22000, ISO 9001 and regulatory requirements.
• Experience managing external audits, certification programs, and regulatory inspections.
• Exposure to digital quality tools (LIMS, digital QMS, data analytics) is highly preferred.

Responsibilities

• Develop and execute regional QFS strategy aligned with standards and business goals.
• Lead governance, performance management, and KPI deployment across Indonesia.
• Ensure implementation of QMS, FSMS, and certifications; harmonize processes across sites.
• Lead digital quality transformation with real-time monitoring, dashboards, and data integrity.
• Oversee risk, regulatory, crisis management, and recalls; coordinate audits and inspections.
• Govern OEMs, tollers, and suppliers; drive corrective actions and supplier quality.

Skills

Strategic leadership

Governance

Quality thinking

Digital transformation

Data analytics

Risk management

Regulatory compliance

Cross-functional collaboration

Continuous improvement

Tools

LIMS

SPC

Digital QMS

Data dashboards

Job description

One of our client in the agricultural and food processor industry is seeking an experienced and strategic Quality & Food Safety Manager to lead the Quality & Food Safety agenda across Indonesia. This role is responsible for driving operational excellence, regulatory compliance, risk management, digital transformation, and continuous improvement while fostering a strong quality culture throughout the region.

Key responsibilities

Strategic Leadership & Governance

Develop and execute the Quality & Food Safety (QFS) strategy aligned with regional standards and business objectives.

Lead Indonesia QFS governance, performance management, and KPI deployment across all operations.

Ensure effective implementation and compliance of Quality Management Systems (QMS), Food Safety Management Systems (FSMS), and relevant certifications.

Drive harmonization of quality processes and best practices across sites.

Digital Quality Transformation

Lead the implementation of digital QFS solutions, including LIMS, SPC, digital dashboards, and real-time monitoring tools.

Strengthen data integrity, analytics capabilities, and digital maturity across manufacturing sites, OEMs, and tolling partners.

Promote innovative technologies and global best practices to enhance operational efficiency and decision-making.

Risk, Regulatory & Crisis Management

Lead regional crisis management and product recall preparedness programs.

Monitor evolving regulatory requirements and ensure proactive compliance across the region.

Represent the organization during regulatory inspections and external audits.

Partner with cross-functional stakeholders to manage quality and food safety risks effectively.

OEM, Toller & Supplier Quality Governance

Establish and oversee governance frameworks for OEMs, tollers, and key suppliers.

Lead regional audit programs, corrective action management, and continuous performance improvement initiatives.

Collaborate with Procurement and Operations to strengthen supplier quality performance and risk management.

Operational Excellence & Continuous Improvement

Drive quality improvement initiatives aimed at reducing customer complaints, incidents, and non-conformities.

Lead root cause analysis and preventive action programs to strengthen system reliability.

Oversee regional laboratory management, testing reliability, validation programs, and SHE compliance.

Manage regional QFS budgets, CAPEX initiatives, and quality-related project investments.

Support new projects and R&D initiatives through robust quality-by-design and risk prevention approaches.

People Leadership & Capability Development

Develop and coach regional Quality & Food Safety teams through structured capability-building programs.

Lead talent development, succession planning, and competency management initiatives.

Foster a high-performing, collaborative, and customer-focused quality culture across the region.

Requirement

Minimum 10–15 years of experience in Quality & Food Safety within the food, ingredients, FMCG, agribusiness, edible oils, grains, or related manufacturing industries.

Professional proficiency in English.

Proven experience leading Quality & Food Safety programs across multiple sites, plants, warehouses, or business units.

Strong knowledge of Food Safety Management Systems (FSMS), Quality Management Systems (QMS), HACCP, GMP, FSSC 22000, ISO 9001, and relevant regulatory requirements.

Demonstrated experience managing external audits, certification programs, regulatory inspections, and customer audits.

Experience overseeing supplier, OEM, toll manufacturing, and contract manufacturing quality programs.

Solid background in risk assessment, crisis management, product recall processes, and root-cause analysis.

Experience driving continuous improvement initiatives and implementing preventive quality systems.

Exposure to digital quality tools such as LIMS, Digital QMS, data analytics, or quality monitoring systems is highly preferred.