About the Role Our client, a leader in specialized manufacturing, is looking for a dynamic and experienced Quality Assurance Manager to lead their quality control efforts at their facility in Depok, West Java, ID . This pivotal role requires a strategic thinker who can develop, implement, and maintain robust quality management systems. The successful candidate will be responsible for ensuring that all products meet stringent industry standards and customer expectations. This is an excellent opportunity for a seasoned QA professional to shape the quality culture and drive excellence in a fast-paced manufacturing environment. The manager will play a key role in continuous improvement initiatives, ensuring that our client remains at the forefront of quality in the industry. This position is crucial for maintaining and enhancing our client's reputation for superior product quality. Key Responsibilities
- Develop, implement, and manage the company's Quality Management System (QMS) in accordance with relevant standards (e.g., ISO 9001).
- Establish and oversee quality control processes throughout the entire production lifecycle, from raw material inspection to finished product validation.
- Lead and mentor the Quality Assurance team, fostering a culture of quality consciousness and accountability.
- Conduct regular internal audits and inspections to ensure compliance with quality standards and identify areas for improvement.
- Investigate customer complaints and non-conformance issues, implementing corrective and preventive actions (CAPA).
- Analyze quality data, identify trends, and develop reports for senior management, recommending strategic quality initiatives.
- Collaborate with R&D, production, and engineering teams to ensure new products meet quality requirements from the design phase.
- Manage external audits from regulatory bodies and certification agencies.
- Stay updated on industry best practices, emerging technologies, and regulatory changes related to quality assurance.
- Drive continuous improvement projects aimed at enhancing product quality and manufacturing efficiency.
Requirements- Master\'s or Bachelor\'s degree in Engineering (Mechanical, Electrical, Industrial), Science, or a related field.
- At least 7 years of progressive experience in Quality Assurance or Quality Management roles within a manufacturing setting.
- Proven expertise in developing and implementing ISO 9001 or similar QMS.
- Strong understanding of statistical process control (SPC) and other quality tools.
- Excellent leadership and team management skills, with the ability to inspire and guide a QA department.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Outstanding communication and interpersonal skills, with the ability to effectively interact with all levels of the organization and external stakeholders.
- Proficiency in quality management software and data analysis tools.
- Experience in conducting risk assessments and managing CAPA processes.
- Familiarity with relevant industry-specific quality regulations.
Benefits- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- Opportunities for professional growth and training in quality assurance.
- A stable and supportive work environment in a growing pharmaceutical company.