QA Assistant Manager (F&B)

PT. Erajaya Swasembada, Tbk.; Jakarta Pusat; Presencial; IDR 60 000 000 - 90 000 000; Tempo integral

Resumo da oferta

PT. Erajaya Swasembada, Tbk. is seeking a Quality Assurance professional to ensure consistent quality, food safety, hygiene, and sanitation across outlets.

You will conduct audits, monitor SOPs, HACCP, and GMP compliance, and investigate quality issues with root cause analysis. The role involves training outlet teams, coordinating with Operations, Kitchen, Procurement, and Suppliers, and preparing QA and audit reports for management.

Responsabilidades

• Ensure consistent implementation of quality, food safety, hygiene, and sanitation standards across all outlets.
• Conduct regular quality and food safety audits across restaurants, kitchens, warehouses, and operational areas.
• Monitor compliance with SOPs, GMP, HACCP, food safety, and company quality standards.
• Monitor the quality of raw materials, food preparation, cooking processes, and finished products.
• Ensure consistency of taste, presentation, portion, temperature, and product quality.
• Investigate quality issues and customer complaints and conduct root cause analysis.
• Develop and monitor Corrective and Preventive Actions (CAPA) for audit findings and quality issues.
• Prepare QA reports, audit reports, and improvement plans for management.
• Conduct training and coaching for outlet and kitchen teams regarding food safety, hygiene, sanitation, and quality standards.
• Collaborate with Operations, Kitchen, Procurement, Warehouse, R&D, and Suppliers to resolve quality-related issues.
• Monitor and evaluate supplier quality and raw material compliance.
• Ensure proper maintenance and documentation of quality records and reports.
• Assist the QA Manager in developing and improving SOPs, quality standards, and food safety procedures.
• Support internal and external audits, inspections, and certification processes.
• Identify potential food safety and quality risks and ensure appropriate preventive and corrective actions are implemented.

Descrição da oferta de emprego

• Ensure consistent implementation of quality, food safety, hygiene, and sanitation standards across all outlets.
• Conduct regular quality and food safety audits across restaurants, kitchens, warehouses, and operational areas.
• Monitor compliance with SOPs, GMP, HACCP, food safety, and company quality standards.
• Monitor the quality of raw materials, food preparation, cooking processes, and finished products.
• Ensure consistency of taste, presentation, portion, temperature, and product quality.
• Investigate quality issues and customer complaints and conduct root cause analysis.
• Develop and monitor Corrective and Preventive Actions (CAPA) for audit findings and quality issues.
• Prepare QA reports, audit reports, and improvement plans for management.
• Conduct training and coaching for outlet and kitchen teams regarding food safety, hygiene, sanitation, and quality standards.
• Collaborate with Operations, Kitchen, Procurement, Warehouse, R&D, and Suppliers to resolve quality-related issues.
• Monitor and evaluate supplier quality and raw material compliance.
• Ensure proper maintenance and documentation of quality records and reports.
• Assist the QA Manager in developing and improving SOPs, quality standards, and food safety procedures.
• Support internal and external audits, inspections, and certification processes.
• Identify potential food safety and quality risks and ensure appropriate preventive and corrective actions are implemented.