Programme Assistant

UNHCR, the UN Refugee Agency; Jakarta Pusat; Presencial; IDR 632.797.000 - 994.395.000; Jornada completa

Descripción de la vacante

UNHCR, the UN Refugee Agency, seeks a Programme Assistant for its Jakarta operation. The role delivers essential administrative and programme support, coordinating with partners and internal teams to ensure timely execution of programme activities.

You will assist in partnership management, data handling, and reporting, while helping to monitor risks and ensure compliance with UNHCR policies. Strong MS Office and Excel skills are required for data-driven decisions.

Formación

• 1-year relevant experience with High School Diploma; or 2-years Bachelor or equivalent or higher

Responsabilidades

• Provide technical and administrative assistance and support in routine services and activities within Programme purview.
• Assist in organizing and documenting processes in Partnership Management with due diligence.
• Support partnership agreements to be timely, monitored and reported on per guidelines.
• Contribute to monitoring activities through partnerships and direct implementation.
• Assist in risk-based project monitoring, verification, and reporting in line with procedures.
• Support procurement of goods/services under UNHCR policies.
• Use corporate tools for planning, budgeting, implementation and reporting.
• Contribute to community of practice and improve programming tools and processes.

Conocimientos

Programme management

Operations management cycle

Data analysis

Educación

High School Diploma

Bachelor or equivalent or higher

Herramientas

MS Office

Excel

Descripción del empleo

Deadline for Applications

November 16, 2026

Grade

GS4

Staff Member / Affiliate Type

General Service

Reason

Temporary > Temporary Assignment/ Appointment

Hardship Level

A (least hardship)

Family Type

Family

Residential location (if applicable)

Target Start Date

2026-11-01

Target End Date

2026-12-31

Standard Job Description

Programme Assistant

Organizational Setting and Work Relationships
The Programme Assistant receives guidance from more senior programme staff and may receive indirect guidance from other sections and units relevant to the country programme(s). UNHCR Manual, programme objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Assistant.

The incumbent is expected to have contacts within the organization and outside the duty station, as well as with partners and other stakeholders to collect information, monitor programme activities and implement administrative requirements. S/he is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Provide administrative assistance and support in routine services and activities within Programme.

• Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners, ensuring due diligence to meet the requirements of projects.

• Provide support to ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.

• Guided by the MFT approach, contribute to monitoring activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.

• Assist in ensuring compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits

• Use UNHCR's corporate tools (e.g. Focus Client, Global Focus Insight and FOCUS Reader, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.

• Actively contribute to UNHCR’s programming of community of practice and to the improvement of programming tools and processes.

• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

• Perform other duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
N / A

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Demonstrated experience in programme management, Operation Management Cycle and related processes.
Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc)

Desirable
Training relevant to function of the position including Programme Management - Level 1. E-tutoring of PM1, Framework for Implementing with Partners Learning Programme
Experience in programme management training and capacity building activities.

Functional Skills
IT-Enterprise Resource Planning (ERP)
*IT-Computer Literacy
PG-Programme Management (programme cycles and reporting standards)
PG-Results-Based Management
DM-Data Management
PG-Programme Analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Functional Title : Programme Assistant
Category & Level : GS Level 4 / Temporary Appointment
Duty Station : Jakarta, Indonesia
Entry on Duty : 16 November 2026
Duration : Initially until 31 December 2026
Closing Date : 4 November 2026

Operational Context

The Office of the United Nations High Commissioner for Refugees was established on 14 December 1950 by the United Nations General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and other forcibly displaced and stateless persons. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another country, with the option to return home voluntarily, integrate locally or identify a third country solution.

The Programme Assistant receives guidance from Associate Programme Officer and may receive indirect guidance from other sections and units relevant to the country programme(s). UNHCR Manual, programme objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Assistant.

The incumbent is expected to have contacts within the organization and outside the duty station, as well as with partners and other stakeholders to collect information, monitor programme activities and implement administrative requirements. S/he is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required -
discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values and respect for diversity

Duties and Responsibilities

• Provide technical and administrative assistance and support in routine services and activities within Programme purview for both Direct Implementation activities and activities implemented by funded partners.
• Assist in organizing and documenting the relevant processes in the Partnership Management in accordance with Procedures for Partnership Management revised in October 2025, ensuring due diligence to meet the requirements of projects.
• Provide support to ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
• Guided by the MFT approach, contribute to monitoring activities implemented through partnerships and those under direct implementation in line with Programme Handbook, Procedure on Partnership Management, and programming instructions.
• Assist in ensuring compliance with risk-based project monitoring, which includes but not limited to regular verification, preparation of performance and financial verification reports, and issuance of Internal Control Assessment (ICA) in line with the Procedures.
• Support other relevant Units and Field staffs in carrying out Direct Implementation activities through conducting procurement of goods and services in accordance with UNHCR Finance and Procurement policies.
• Use UNHCR's corporate tools (e.g. COMPASS, Cloud ERP, PROMS-Aconex, Result Data Portal, Power BI reports) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
• Actively contribute to UNHCR’s programming of community of practice and to the improvement of programming tools and processes.
• Perform other duties as required.

Qualifications/Requirements

Years of Experience / Degree Level
1-year relevant experience with High School Diploma; or 2-years Bachelor or equivalent or higher

Relevant Job Experience

Essential
Demonstrated experience in programme management, Operation Management Cycle and related processes. Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc)

Desirable
Training relevant to function of the position including Programme Management - Level 1. Results Based Management Learning Programme. Framework for Implementing with Partners Learning Programme. Experience in programme management training and capacity building activities.

Functional Skills
IT-Computer Literacy; PG-Programme Management (project formulation, programme cycles and reporting standards); PG-Results-Based Management; DM-Data Management; PG-Programme Analysis

Nationality: Citizen of Indonesia; non-citizen with Indonesian permanent residence.

Languages: Excellent knowledge of English and Bahasa Indonesia (written and spoken).
Core Competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation.
Cross-Functional Competencies: Analytical Thinking, Planning and Organizing, Stakeholder Management.

Functional Clearance

This position doesn’t require a functional clearance

Required languages (expected Overall ability is at least B2 level)

Desired languages

Additional Qualifications

Skills

DM-Data Management, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Programme Analysis, PG-Programme Management (programme cycles and reporting standards), PG-Results-Based Management

Education

Certifications

Business Administration - Other, HCR Learning Program - UNHCR, International Law - Other, Social Sciences - Other

Work Experience

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