Programme Assistant

UNHCR - United Nations High Commissioner for Refugees; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

UNHCR - United Nations High Commissioner for Refugees in Jakarta, Indonesia, seeks a Programme Assistant to provide administrative support and assist with the management of country programme activities. The role involves coordinating with partners, collecting information, and ensuring compliance with UNHCR policies and budgetary rules.

The incumbent will work with a multi-functional team, manage routine programme tasks, and contribute to data collection and reporting to support evidence-based

Qualifications

• Demonstrated experience in programme management and related processes.
• Advanced Excel skills (pivot tables, data management) within MS Office.
• Familiarity with Power BI for reporting and analysis.

Responsibilities

• Provide technical and administrative support in routine programme services.
• Assist in documenting partnership processes and due diligence for projects.
• Support establishment and monitoring of partnership agreements per guidelines.
• Contribute to monitoring activities through partnerships and direct implementation.
• Assist in risk-based project monitoring and reporting as required.
• Use corporate tools (e.g., COMPASS, Cloud ERP, PROMS-Aconex, Power BI) for planning and reporting.
• Support continuous improvement of programming tools and processes.
• Perform other duties as required.

Skills

Programme management

MS Office

Excel

Power BI

Education

High School Diploma

Bachelor or equivalent

Tools

MS Office

Excel

Power BI

Job description

Job Details

Deadline for Applications November 16, 2026 Grade GS4 Staff Member / Affiliate Type General Service Reason Temporary > Temporary Assignment/ Appointment Hardship Level A (least hardship) Family Type Family

Residential location (if applicable) Target Start Date 2026-11-01 Target End Date 2026-12-31

Programme Assistant

The Programme Assistant receives guidance from more senior programme staff and may receive indirect guidance from other sections and units relevant to the country programme(s). UNHCR Manual, programme objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Assistant. The incumbent is expected to have contacts within the organization and outside the duty station, as well as with partners and other stakeholders to collect information, monitor programme activities and implement administrative requirements. S/he is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Provide administrative assistance and support in routine services and activities within Programme.
• Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners, ensuring due diligence to meet the requirements of projects.
• Provide support to ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
• Guided by the MFT approach, contribute to monitoring activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.
• Assist in ensuring compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits
• Use UNHCR's corporate tools (e.g. Focus Client, Global Focus Insight and FOCUS Reader, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
• Actively contribute to UNHCR's programming of community of practice and to the improvement of programming tools and processes.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other duties as required.

Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education N / A Certificates and/or Licenses Not specified Relevant Job Experience Essential Demonstrated experience in programme management, Operation Management Cycle and related processes. Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc) Desirable Training relevant to function of the position including Programme Management ¿ Level 1. E-tutoring of PM1, Framework for Implementing with Partners Learning Programme Experience in programme management training and capacity building activities. Functional Skills IT-Enterprise Resource Planning (ERP) *IT-Computer Literacy PG-Programme Management (programme cycles and reporting standards) PG-Results-Based Management DM-Data Management PG-Programme Analysis (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Desired Candidate Profile

Functional Title : Programme Assistant Category & Level : GS Level 4 / Temporary Appointment Duty Station : Jakarta, Indonesia Entry on Duty : 1 December 2026 Duration : Initially until 31 December 2026 Closing Date : 16 November 2026 Operational Context The Office of the United Nations High Commissioner for Refugees was established on 14 December 1950 by the United Nations General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and other forcibly displaced and stateless persons. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another country, with the option to return home voluntarily, integrate locally or identify a third country solution. The Programme Assistant receives guidance from Associate Programme Officer and may receive indirect guidance from other sections and units relevant to the country programme(s). UNHCR Manual, programme objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Assistant. The incumbent is expected to have contacts within the organization and outside the duty station, as well as with partners and other stakeholders to collect information, monitor programme activities and implement administrative requirements. S/he is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties and Responsibilities

• Provide technical and administrative assistance and support in routine services and activities within Programme purview for both Direct Implementation activities and activities implemented by funded partners.
• Assist in organizing and documenting the relevant processes in the Partnership Management in accordance with Procedures for Partnership Management revised in October 2025, ensuring due diligence to meet the requirements of projects.
• Provide support to ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
• Guided by the MFT approach, contribute to monitoring activities implemented through partnerships and those under direct implementation in line with Programme Handbook, Procedure on Partnership Management, and programming instructions.
• Assist in ensuring compliance with risk-based project monitoring, which includes but not limited to regular verification, preparation of performance and financial verification reports, and issuance of Internal Control Assessment (ICA) in line with the Procedures.
• Support other relevant Units and Field staffs in carrying out Direct Implementation activities through conducting procurement of goods and services in accordance with UNHCR Finance and Procurement policies.
• Use UNHCR’s corporate tools (e.g. COMPASS, Cloud ERP, PROMS-Aconex, Result Data Portal, Power BI reports) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
• Actively contribute to UNHCR’s programming of community of practice and to the improvement of programming tools and processes.
• Perform other duties as required.

Qualifications/Requirements

Years of Experience / Degree Level 1-year relevant experience with High School Diploma; or 2-years Bachelor or equivalent or higher Relevant Job Experience Essential Demonstrated experience in programme management, Operation Management Cycle and related processes. Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc) Desirable Training relevant to function of the position including Programme Management – Level 1. Results Based Management Learning Programme. Framework for Implementing with Partners Learning Programme. Experience in programme management training and capacity building activities. Functional Skills IT-Computer Literacy; PG-Programme Management (project formulation, programme cycles and reporting standards); PG-Results-Based Management; DM-Data Management; PG-Programme Analysis Nationality: Citizen of Indonesia; non-citizen with Indonesian permanent residence. Languages: Excellent knowledge of English and Bahasa Indonesia (written and spoken). Core Competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation. Cross-Functional Competencies: Analytical Thinking, Planning and Organizing, Stakeholder Management. Functional Clearance This position doesn't require a functional clearance Required languages (expected Overall ability is at least B2 level) , , Desired languages , , Additional Qualifications Skills DM-Data Management, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Programme Analysis, PG-Programme Management (programme cycles and reporting standards), PG-Results-Based Management Education Certifications Business Administration - Other, HCR Learning Program - UNHCR, International Law - Other, Social Sciences - Other Work Experience UNHCR Salary Calculator https://icsc.un.org/Home/SalaryScales Other information

Disability Inclusion

If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

Company Culture

UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.

Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Why a career with UNHCR?

Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines.