Product Lead - Flight Product Operations

Traveloka; Jakarta Pusat; Presencial; IDR 900.000.000 - 1.400.000.000; Jornada completa

Descripción de la vacante

Traveloka is seeking a Product Manager Lead to drive flight supply operational performance across markets and lead a team of Product Operations. You will combine product thinking with flight supply expertise to improve inventory quality, fare competitiveness, price accuracy and booking reliability.

The role requires deep domain knowledge, strong leadership and a track record of delivering measurable outcomes at scale.

Formación

• 10+ years across product management, flight supply or travel tech.
• PM experience in flight supply; strong outcome delivery.
• Expertise in flight distribution and integrations (GDS, NDC).
• Proven people leadership and cross-functional delivery.
• Strong analytical and stakeholder management; SQL literacy.

Responsabilidades

• Own operational results across flight markets with clear plans and measurable outcomes.
• Apply product thinking to operational challenges and define quantified problems.
• Lead investigations across inventory, pricing, and booking using data.
• Align cross-functional teams on priorities and ownership.
• Develop five Product Operations ICs with coaching and PMO skills.
• Oversee incidents, config changes and launches with validation.
• Drive playbooks and automation adoption with the Operational Excellence function.

Conocimientos

Product management

Flight supply expertise

People leadership

SQL proficiency

Analytical skills

Stakeholder management

Descripción del empleo

About The Role

Traveloka is looking for a Product Manager Lead to drive flight supply operational performance across all markets and lead a team of Product Operations.

Job Description

Job ID: MJ000437

You will combine product thinking, flight supply expertise and people leadership to improve inventory quality, fare competitiveness, price accuracy and booking reliability. Ideally, you bring product management experience in flight supply or an equivalent domain, alongside a strong understanding of product operations.

Key Responsibilities

• Own operational results across flight markets, translating business objectives into clear plans and measurable outcomes while balancing customer impact, commercial value, technical feasibility and risk.
• Demonstrate product thinking to recurring operational challenges, including defining quantified problems, evaluating trade-offs, shaping requirements and measuring outcomes.
• Lead investigations and improvements across inventory availability, pricing, supplier integrations, booking and ticket issuance, using data, API logs and transaction evidence to guide decisions.
• Align Business, Product, Integration, Supply Platform, Engineering and suppliers on priorities, ownership and delivery commitments, maintaining accountability through to verified outcomes.
• Lead and develop five Product Operations ICs through clear expectations, delegation, coaching, performance management, workload planning and cross-training.
• Oversee operational incidents, configuration changes and launches, ensuring appropriate approvals, testing, recovery plans and post-change validation.
• Drive consistent playbooks, process improvements and validated AI or automation adoption, partnering with the separately led Operational Excellence function and measuring sustained benefits.

Requirements

• Minimum 10+ years of relevant experience across product management, flight supply, airline distribution, travel technology, product operations or related domains.
• Product management experience in flight supply or an equivalent domain is strongly preferred, with demonstrated problem framing, prioritization and delivery of measurable outcomes.
• Strong expertise in flight distribution and integrations, including GDS, NDC, airline-direct and third-party supply, alongside a practical understanding of product operations.
• Proven people leadership, including setting direction, delegating, coaching, managing performance and delivering results through others.
• Strong analytical, commercial and stakeholder management skills, including practical SQL proficiency, the ability to interpret API logs and transaction behavior, and experience securing cross-functional commitments.