Senior Flight Product & Operations Lead

PT Trinusa Travelindo; Banten; In loco; IDR 600.000.000 - 1.200.000.000; Tempo pieno

Descrizione del lavoro

Traveloka is seeking a Product Lead for Flight Product Operations to drive flight supply performance across markets and lead a Product Operations team. You will blend product thinking with flight supply expertise to improve inventory quality, pricing accuracy, and booking reliability while guiding a team of Product Operations professionals.

You will collaborate with Business, Product, Engineering and Supplier teams to translate objectives into actionable plans, govern incidents and launches, and

Competenze

• 10+ years of experience across product management, flight supply, airline distribution, travel technology, product operations or related domains.
• Product management experience in flight supply or equivalent domain with problem framing, prioritization and delivery of measurable outcomes.
• Strong expertise in flight distribution and integrations, including GDS, NDC, airline-direct and third-party supply, plus product operations.
• Proven people leadership, including setting direction, delegating, coaching, performance management.
• Strong analytical, commercial and stakeholder management skills, including SQL proficiency, interpreting API logs and transaction behavior, cross-functional commitments.

Mansioni

• Own operational results across flight markets, translating business objectives into clear plans and measurable outcomes while balancing customer impact, commercial value, technical feasibility and risk.
• Demonstrate product thinking to recurring operational challenges, including defining quantified problems, evaluating trade-offs, shaping requirements and measuring outcomes.
• Lead investigations and improvements across inventory availability, pricing, supplier integrations, booking and ticket issuance, using data, API logs and transaction evidence to guide decisions.
• Align Business, Product, Integration, Supply Platform, Engineering and suppliers on priorities, ownership and delivery commitments, maintaining accountability through to verified outcomes.
• Lead and develop five Product Operations ICs through clear expectations, delegation, coaching, performance management, workload planning and cross-training.
• Oversee operational incidents, configuration changes and launches, ensuring appropriate approvals, testing, recovery plans and post-change validation.
• Drive consistent playbooks, process improvements and validated AI or automation adoption, partnering with the separately led Operational Excellence function and measuring sustained benefits.

Conoscenze

Product management

Flight distribution

People leadership

SQL proficiency

Stakeholder management

Strumenti

GDS

NDC

Descrizione del lavoro

Traveloka is seeking a Product Lead for Flight Product Operations to drive flight supply performance across markets and lead a Product Operations team. You will blend product thinking with flight supply expertise to improve inventory quality, pricing accuracy, and booking reliability while guiding a team of Product Operations professionals.

You will collaborate with Business, Product, Engineering and Supplier teams to translate objectives into actionable plans, govern incidents and launches, and