Product Lead - Flight Product Operations

Traveloka; Tangerang; Presencial; IDR 1.200.000.000 - 1.800.000.000; Jornada completa

Descripción de la vacante

Traveloka is seeking a Product Lead for Flight Product Operations to drive flight supply operational performance across markets. You will combine product thinking, flight supply expertise and leadership to improve inventory quality, fare competitiveness, price accuracy and booking reliability.

You will lead a team of Product Operations professionals, align cross-functional stakeholders, and deliver measurable outcomes through data-driven decisions and scalable processes.

Formación

• 10+ years in product management or related field with emphasis on flight supply or travel tech.
• Proven ability to lead cross-functional teams and deliver measurable outcomes.
• Strong analytical skills and data-driven decision making.

Responsabilidades

• Own flight markets operations and drive inventory quality, pricing and booking reliability.
• Lead and develop Product Operations team to execute on roadmaps and SLAs.
• Coordinate with Business, Engineering and Partners on priorities and delivery.
• Define quantified problems, evaluate trade-offs and measure outcomes.
• Oversee incident response, changes and post-change validations.

Conocimientos

Product management

Flight supply

Leadership

SQL

Descripción del empleo

Join Traveloka and channel your passion into a rewarding career

Product Lead - Flight Product Operations

About Traveloka Traveloka is Southeast Asia’s leading all-in-one travel platform connecting millions globally with trusted, world-class experiences. With over 140 million app downloads and more than 40 million monthly active users, Traveloka stands as one of the most popular travel apps in the region.

Job Description

Job ID: MJ000437

About the Role

Traveloka is looking for a Product Manager Lead to drive flight supply operational performance across all markets and lead a team of Product Operations.

You will combine product thinking, flight supply expertise and people leadership to improve inventory quality, fare competitiveness, price accuracy and booking reliability. Ideally, you bring product management experience in flight supply or an equivalent domain, alongside a strong understanding of product operations.

Key Responsibilities

• Own operational results across flight markets, translating business objectives into clear plans and measurable outcomes while balancing customer impact, commercial value, technical feasibility and risk.
• Demonstrate product thinking to recurring operational challenges, including defining quantified problems, evaluating trade-offs, shaping requirements and measuring outcomes.
• Lead investigations and improvements across inventory availability, pricing, supplier integrations, booking and ticket issuance, using data, API logs and transaction evidence to guide decisions.
• Align Business, Product, Integration, Supply Platform, Engineering and suppliers on priorities, ownership and delivery commitments, maintaining accountability through to verified outcomes.
• Lead and develop five Product Operations ICs through clear expectations, delegation, coaching, performance management, workload planning and cross-training.
• Oversee operational incidents, configuration changes and launches, ensuring appropriate approvals, testing, recovery plans and post-change validation.
• Drive consistent playbooks, process improvements and validated AI or automation adoption, partnering with the separately led Operational Excellence function and measuring sustained benefits.

Requirements

• Minimum 10+ years of relevant experience across product management, flight supply, airline distribution, travel technology, product operations or related domains.
• Product management experience in flight supply or an equivalent domain is strongly preferred, with demonstrated problem framing, prioritization and delivery of measurable outcomes.
• Strong expertise in flight distribution and integrations, including GDS, NDC, airline-direct and third-party supply, alongside a practical understanding of product operations.
• Proven people leadership, including setting direction, delegating, coaching, managing performance and delivering results through others.
• Strong analytical, commercial and stakeholder management skills, including practical SQL proficiency, the ability to interpret API logs and transaction behavior, and experience securing cross-functional commitments.

At Traveloka, we firmly believe in equal opportunities for all because diversity drives creativity and excellence. Our hiring decisions are based on qualifications and merit in accordance with a fair and transparent process, regardless of race, ethnicity, religion, sex, gender identity, sexual orientation, age, marital status, disability, military service, or any other aspect of diversity. Join us in our mission to transform the travel industry and embrace the values that drive us to innovate and serve customers worldwide.Be advised that Traveloka maintains a structured recruitment process and does not entertain unsolicited resumes from recruiting agencies. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement or referral fees in the event that Traveloka eventually employs such candidate. Hence, we will not assume responsibility for any fees incurred for candidates hired through unrequested resumes. Your adherence to our guidelines is greatly appreciated.