Pre Sales

iSeller Commerce; Jakarta Pusat; On-site; IDR 200,000,000 - 320,000,000; Full time

Job summary

iSeller Commerce in Jakarta is seeking a Presales professional to join our team. You will work with Commercial, Product, Marketing, and Operations to develop business solutions that meet client needs and to lead the presales team, supporting the sales process for enterprise clients.

You will manage end-to-end presales, prepare proposals and SOWs, coordinate POC activities, map client processes, and mentor the Presales Officer team to improve capabilities and ensure solutions are implementable.

Qualifications

• Minimum 4–5 years of experience in Presales or related roles.
• Experience with enterprise clients and understanding their business needs.
• Strong ability to map business processes and design solutions.
• Experience with creating proposals and SOW documents.

Responsibilities

• Manage end-to-end presales process from requirements to SOW.
• Create business flow solutions based on client processes.
• Prepare proposals, technical documentation, and supporting materials.
• Lead and mentor Presales team and coordinate POC activities.
• Coordinate POC planning, timelines, and evaluations.
• Collaborate with product and commercial teams to ensure feasible solutions.
• Assist in skills development within the Presales team.

Skills

Business process mapping

Solution design

Technical documentation

Strong communication

Presentation skills

Education

Bachelor's degree in Information Technology, Information Systems, Business, or related field

Job description

iSeller Commerce is looking for a Presales professional to join our team!

In this role, you'll work closely with our Commercial, Product, Marketing, and Operations teams to develop business solutions that meet our clients' needs. You'll also be responsible for leading the presales team and supporting the sales process, particularly for enterprise clients.

What You'll Do:

• Manage the end-to-end presales process, from understanding client requirements and developing business solutions to preparing Scope of Work (SOW).
• Create business flow solutions based on clients' business processes and operational needs.
• Prepare proposals, technical documentation, and other supporting materials for the Commercial team.
• Lead and support the Presales Officer team in product presentations, solution development, and technical discussions.
• Coordinate Proof of Concept (POC) activities, including planning, timelines, and evaluation.
• Collect client feedback and work with the Product team to identify opportunities for product improvements.
• Collaborate with internal teams to ensure proposed solutions can be implemented effectively.
• Support the development and improvement of the Presales team's skills and capabilities.

What We're Looking For:

• Bachelor's degree in Information Technology, Information Systems, Business, or a related fiel.
• Minimum 4–5 years of experience in Presales, Solutions Consulting, Business Analysis, or a similar role.
• Experience handling enterprise clients and understanding their business and operational requirements.
• Good understanding of business process mapping, solution design, and technical documentation.
• Familiar with preparing proposals, Scope of Work (SOW), and managing Proof of Concept (POC).
• Experience leading, mentoring, or coordinating a team is highly preferred.
• Strong communication and presentation skills, with the ability to explain technical solutions to both technical and non-technical stakeholders.
• Able to work collaboratively with cross-functional teams and manage multiple projects.