Pilgrimage Tour Sales Specialist

PT Smailing Tours & Travel Service; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT SMAILING TOURS & TRAVEL SERVICE is seeking a dynamic Pilgrimage Tour Sales Specialist to expand our pilgrimage portfolio and close group travel deals. You will identify opportunities, pitch end-to-end pilgrimage programs, and tailor itineraries for religious groups and corporate clients.

Responsibilities include coordinating with operations, building lasting relationships, and monitoring market trends. Fluency in English is required; additional languages are a plus.

Qualifications

• Diploma or Bachelor's degree in Tourism, Hospitality, Marketing, Communication, or related field.
• Minimum 2–3 years of proven sales or business development experience.
• Strong network with religious communities or groups is advantageous.
• Excellent negotiation, presentation, and interpersonal skills with a target-oriented mindset.
• Proficient in English (written and spoken).

Responsibilities

• Identify and develop new business opportunities and partnerships for pilgrimage packages.
• Promote, pitch, and sell end-to-end pilgrimage tour programs to achieve sales targets.
• Consult with clients to present tailored itineraries, pricing proposals, and quotations.
• Coordinate with operations and ticketing to ensure smooth execution of packages.
• Build and maintain relationships with clients, community leaders, and stakeholders.
• Prepare sales reports, market analyses, and stay updated on trends and policies.
• Assist clients with pre-sales inquiries, visas, insurance, and payments.

Skills

Sales Experience

Negotiation & Closing

Relationship Management

Education

Diploma/Bachelor's in Tourism/ Hospitality/ Marketing/ Communication

Job description

Smailing Tour is a leading travel agency specializing in Corporate Travel Management, Meetings & Events (MICE), and curated travel experiences. We are seeking a dynamic, target-driven, and relationship-focused Pilgrimage Tour Sales Specialist to expand and manage our specialized spiritual and pilgrimage travel portfolio. In this role, you will drive sales, build partnerships with religious communities or groups, and design tailored pilgrimage packages to ensure exceptional service execution. This position is ideal for sales professionals who are passionate about religious tourism, customer-focused, and adept at closing corporate or group travel deals.

Responsibilities

Identify and develop new business opportunities, sales leads, and partnerships with churches, religious communities, spiritual groups, and individual clients for pilgrimage packages

Proactively promote, pitch, and sell end-to-end pilgrimage tour programs (such as Holy Land, Vatican, Lourdes, and other spiritual destinations) to achieve sales targets

Consult with clients to understand their spiritual travel needs, presenting tailored group itineraries, pricing proposals, and competitive quotations

Coordinate closely with the operations and ticketing teams to ensure smooth execution of sold packages, flights, hotels, and ground handling

Build and maintain long-term relationships with clients, community leaders, tour leaders, and key stakeholders to encourage repeat business and referrals

Prepare sales reports, market analysis, and stay updated with competitor offerings, pilgrimage trends, and airline group policies

Assist clients with pre-sales inquiries, travel documentation requirements (visas, insurance), and payment coordination

Qualifications

Diploma (D3) or Bachelor’s degree (S1) in Tourism, Hospitality, Marketing, Communication, or a related field

Minimum 2–3 years of proven experience in sales, business development, or as a travel consultant, preferably with a track record in handling group travel, MICE, or pilgrimage/holy tour products

Strong network or familiarity with religious communities, church groups, or spiritual organizations is a strong advantage

Excellent negotiation, presentation, and interpersonal skills with a target-oriented mindset

Proficient in English (both written and spoken); mastery of additional languages is a plus

Highly organized, attentive to detail, and capable of managing multiple client accounts simultaneously

Ability to work under pressure and meet sales performance metrics

PT SMAILING TOURS & TRAVEL SERVICE - the leading Travel Management expert in Indonesia, with 8 branches around Jakarta and 1 in Bali, plus 8 implant offices and with the largest global network, more than 2.200 travel offices in 140 countries, is looking immediately for some candidates