Personal Banker: Grow New Clients & Cross-Sell

UOB; Kota Semarang; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

UOB is seeking a proactive Personal Banker in Semarang to grow the bank's retail footprint. You will acquire new-to-bank customers, understand their financial needs, and present UOB products with a focus on cross-selling investments. You will also assist clients with account openings and nurture referrals.

The role requires Mandarin preference, strong English communication, and the ability to work across branches in the same city, catering to local Banking demand and customer relations.

Qualifications

• Bachelor degree in any major (fresh graduates welcome).
• Mandarin language ability is preferred.
• Good command of English (written and spoken).
• High motivation and curiosity to learn banking industry and adapt.
• Willing to be placed in different branches within the same city.

Responsibilities

• Acquire NTB (new to bank) customers for Retail Bank at designated location or coverage area to grow customer base, balance and revenue.
• Proactively approach in-segment prospective clients to understand financial needs and present UOB products.
• Provide product information and outline features/benefits to prospective clients.
• Identify investment cross-selling opportunities and other product sales.
• Assist prospective clients in all account opening processes and maintain relationships for referrals.

Skills

Mandarin language

English communication

Retail banking knowledge

Education

Bachelor degree

Job description

UOB is seeking a proactive Personal Banker in Semarang to grow the bank's retail footprint. You will acquire new-to-bank customers, understand their financial needs, and present UOB products with a focus on cross-selling investments. You will also assist clients with account openings and nurture referrals.

The role requires Mandarin preference, strong English communication, and the ability to work across branches in the same city, catering to local Banking demand and customer relations.