People Operations Supervisor

PT Abadi Sejahtera Finansindo (Singa Fintech); Tangerang; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT Abadi Sejahtera Finansindo (Singa Fintech) is seeking an experienced People Operations Supervisor to manage end-to-end HRGA operations and support our growing business.

You will lead the HRGA team, oversee HRIS, payroll, Industrial Relations, and General Affairs, and ensure compliance with Indonesian manpower regulations and audits.

Fluent English is required; Mandarin is a plus. A Bachelor's degree with 5+ years HR experience is expected.

Qualifications

• Bachelor’s degree in Psychology, Management, HR, or related field.
• 5+ years of overall HR experience.
• Experience leading an HRGA team.
• Strong HRIS and payroll management experience.
• Solid knowledge of Indonesian manpower regulations.
• Experience with OJK and ISO audits is highly preferred.
• Excellent communication skills in English; Mandarin is a plus.

Responsibilities

• Lead and manage the HRGA team and day-to-day HRGA operations.
• Oversee HRIS, payroll, Industrial Relations, and General Affairs.
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with company policies and Indonesian manpower regulations.
• Coordinate and prepare for OJK and ISO audits.
• Develop and improve HR policies, SOPs, and processes.
• Provide strategic HR advice and support to management.
• Drive HR initiatives aligned with business growth.

Skills

HR leadership

HRIS

Payroll management

Industrial relations

General affairs

Employee relations

Compliance

Communication

Leadership

Education

Bachelor’s degree in Psychology, Management or HR

Tools

HRIS systems

Payroll software

Job description

We are looking for an experienced People Operations Supervisor to manage and oversee end-to-end Human Resources & General Affairs operations and support the organization’s continued growth.

What You’ll Do

• Lead and manage the HRGA team and day-to-day HRGA operations.
• Oversee HRIS, payroll, Industrial Relations, and General Affairs.
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with company policies and applicable Indonesian manpower regulations.
• Coordinate and prepare for OJK and ISO audits.
• Develop and continuously improve HR policies, SOPs, and HR processes.
• Provide strategic HR advice and support to management.
• Drive HR initiatives aligned with business growth and organizational objectives.

What We’re Looking For

• Bachelor’s degree or above in Psychology, Management, Human Resources, or a related field.
• 5+ years of overall HR experience
• Proven experience managing and leading an HRGA team.
• Strong experience in HRIS and payroll management.
• Solid experience in General Affairs and Industrial Relations
• Experience working in a fast-paced and dynamic environment.
• Good knowledge of Indonesian manpower regulations.
• Experience with OJK and/or ISO audits and compliance is highly preferred.
• Strong communication skills with the ability to work effectively with management.
• Active English communication skills, both written and spoken.
• Mandarin-speaking ability is a plus.
• Strong leadership, analytical, problem-solving, and organizational skills.
• Proactive, detail-oriented, adaptable, and able to manage multiple priorities.