The Partnerships Manager role (Mandarin Speaker) is responsible for identifying and qualifying new business opportunities in the offline/online market, building and maintaining a robust pipeline, and leading the end-to-end sales process to drive revenue growth. By collaborating with internal teams and building strong relationships with key decision-makers, this role ensures successful client onboarding and satisfaction, contributing to the company's market expansion and business growth.
Key Responsibilities:
Business Development & Partnership Acquisition
- Identify, evaluate, and pursue new partnership opportunities across offline and online channels to drive business growth and Gross Written Premium (GWP).
- Build and maintain a strong pipeline of prospective partners through market research, networking, industry events, referrals, and outbound prospecting.
- Lead the end-to-end partnership and sales process, including qualification, solution pitching, proposal development, negotiation, and deal closure.
- Prepare and deliver compelling business presentations and proposals that clearly communicate Qoala's value proposition.
Strategic Planning & Growth
- Develop and execute strategic partnership plans, campaigns, and initiatives based on data-driven insights and market opportunities.
- Conduct market and competitor analysis to identify emerging trends, customer needs, and potential growth areas.
- Generate actionable recommendations to improve partnership performance and unlock new revenue streams.
- Drive innovation in partnership strategies to strengthen Qoala's competitive advantage and accelerate growth.
Partner Management & Performance Optimization
- Build and maintain strong relationships with partners, key decision-makers, and stakeholders to ensure long-term engagement and success.
- Collaborate closely with partners to achieve business objectives while ensuring compliance with internal Qoala processes and requirements.
- Conduct regular business reviews, monitor key performance indicators, and identify opportunities for optimization and growth.
- Monitor partnership performance and provide data-driven insights and recommendations for continuous improvement.
Cross-Functional Collaboration
- Work closely with internal teams, including Product, Marketing, Operations, and other stakeholders, to ensure successful onboarding, implementation, and ongoing partner support.
- Act as the primary liaison between partners and internal teams, facilitating effective communication and smooth execution of partnership initiatives.
Requirements:
- Demonstrated ability to identify and cultivate partnerships, negotiate agreements, and drive revenue growth
- Prior experience in business development roles within the gadget retail industries or related industries, including understanding customer needs, product features, and effective sales techniques
- Proven track record in electronic gadget retail sales, with a focus on achieving sales targets
- Experience managing partner relationships, resolving issues, and driving customer retention and advocacy.
- Fluent in English, with excellent verbal and written communication skills
- Bachelor's degree in Business Administration, Marketing, or a related field preferred