Owner Relation Admin

Pengiklan Anonim; Kecamatan Ubud; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career development

Collaborative environment

Job summary

Pengiklan Anonim in Bali seeks an organized administrative coordinator to maintain owner profiles, property details, and contract information in our CRM.

You will coordinate Owner Stay requests, ensure properties are blocked, cleaned, and prepared according to owner preferences, and resolve inquiries between Owner Relations and other departments.

The role emphasizes clear English communication, multitasking across tasks, and supporting a collaborative team with health insurance and paid time off.

Qualifications

• Detail-oriented and organized, with strong attention to accuracy.
• Excellent written and spoken English.
• Experience using CRMs, booking software, and standard office tools.
• Proactive and able to manage multiple tasks.
• 1–2 years in administrative or coordinator roles, preferably in Real Estate, Hospitality, or Property Management.
• Ability to meet deadlines in a fast-paced environment.

Responsibilities

• Maintain and update owner profiles, property details, and contract information in the CRM.
• Process and coordinate Owner Stay requests, ensuring properties are blocked, cleaned, and prepared.
• Serve as bridge between Owner Relations and other departments to resolve inquiries.
• Draft and distribute announcements, newsletters, and policy updates to the owner community.
• Organize and archive management agreements, insurance documents, and compliance paperwork.

Skills

Detail-oriented

Clear communication

CRM proficiency

Booking software

Google Workspace

Microsoft Office

Proactive

Multitasking

English fluency

Job description

Maintain and update owner profiles, property details, and contract information within our CRM to ensure 100% data accuracy.

Process and coordinate "Owner Stay" requests, ensuring properties are blocked off, cleaned, and prepared according to specific owner preferences.

Act as the bridge between Owner Relations and other departments to resolve owner inquiries or property issues.

Draft and distribute official announcements, newsletters, and policy updates to the owner community.

Organize and archive management agreements, insurance documents, and compliance paperwork.

Qualifications

Detail-oriented individual

Communicates clearly, professionally, and warmly in both written and spoken contexts

Proficient in navigating CRMs, booking software, and standard Google Workspace/Microsoft Office suites

Proactive and engaged in work responsibilities

1-2 years of experience in an administrative or coordinator position (experience in Real Estate, Hospitality, or Property Management is a significant advantage)

Demonstrated ability to handle multiple tasks with competing deadlines

Fluency in English is essential.

What We Offer

you will enjoy a range of benefits, including:

• Comprehensive health insurance coverage and service charge benefits
• Generous paid time off and public holidays
• Opportunities for professional development and career advancement
• A collaborative and supportive work environment