Service Assistant - Banjarmasin

3111 Uob Indonesia; Banjar; On-site; IDR 27,552,000 - 41,328,000; Full time

Benefits offered by this job

Employee discounts

Training opportunities

Friendly work environment

Job summary

Our client in Banjarmasin, South Kalimantan seeks a Retail Cashier and Customer Service Assistant to ensure smooth checkouts and provide friendly service on the sales floor.

The role requires accurate cash handling, strong communication, and a customer-oriented mindset in a fast-paced retail setting. Flexibility for weekends/holidays is preferred.

Qualifications

• High school diploma or equivalent.
• Previous cashier or customer service experience preferred.
• Strong numerical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Flexible hours including weekends and holidays.

Responsibilities

• Process customer transactions accurately using the POS system.
• Handle cash, credit card, and other payment methods with integrity.
• Provide excellent customer service, greeting customers and answering inquiries.
• Assist customers on the sales floor with product location and basic information.
• Balance the cash drawer at the beginning and end of each shift.
• Maintain a clean and organized checkout area.
• Respond to customer concerns and escalate issues to management when necessary.
• Assist with restocking shelves and maintaining store presentation as needed.
• Adhere to all company policies and procedures related to cash handling and customer service.
• Contribute to a positive and efficient shopping experience for customers.

Skills

Numerical skills

Interpersonal skills

Communication

Customer-oriented

POS familiarity

Reliability

Education

High school diploma

Tools

POS system

Job description

Retail Cashier and Customer Service Assistant

About the Role Our client, a vibrant and customer-focused retailer, is seeking an energetic and friendly Retail Cashier and Customer Service Assistant to join their team in Banjarmasin , South Kalimantan . This role is central to providing a seamless and positive checkout experience for customers, while also assisting with various customer service duties on the sales floor. The ideal candidate will be accurate with transactions, possess excellent communication skills, and have a genuine desire to help customers. This is a fantastic opportunity to work within a well-established retail environment and contribute to customer satisfaction in a key city. We are dedicated to creating a welcoming atmosphere for both our customers and employees. Key Responsibilities

• Process customer transactions accurately and efficiently using the POS system.
• Handle cash, credit card, and other payment methods with integrity.
• Provide excellent customer service, greeting customers and answering inquiries.
• Assist customers on the sales floor with product location and basic information.
• Balance the cash drawer at the beginning and end of each shift.
• Maintain a clean and organized checkout area.
• Respond to customer concerns and escalate issues to management when necessary.
• Assist with restocking shelves and maintaining store presentation as needed.
• Adhere to all company policies and procedures related to cash handling and customer service.
• Contribute to a positive and efficient shopping experience for customers in Banjarmasin .

Requirements

• Previous experience as a cashier or in a customer service role is preferred.
• Strong numerical skills and attention to detail for accurate cash handling.
• Excellent interpersonal and communication skills.
• A friendly, approachable, and customer-oriented demeanor.
• Ability to work efficiently in a fast-paced environment.
• Familiarity with POS systems is an advantage.
• Reliability and punctuality are essential.
• Must be able to work flexible hours, including weekends and holidays, as per store needs in Banjarmasin .
• High school diploma or equivalent.

Benefits

• Competitive hourly wage.
• Opportunities for training in customer service and retail operations.
• Employee discounts on store products.
• A friendly and supportive work environment.
• Gain valuable experience in customer interaction and transaction management in South Kalimantan .
• Regular working hours with potential for advancement.