Operations and Administrative Support

MAKEIO CO., LTD.; Jakarta Pusat; On-site; IDR 7,000,000 - 11,000,000; Full time

Job summary

Makeio Mobilitas is a leading innovator in e-mobility and lifestyle gadgets, expanding in Southeast Asia. We are seeking a proactive operations assistant in Jakarta to oversee shipments, inventory, and local deliveries while coordinating with our regional team.

Fresh graduates are encouraged to apply. Bachelor’s degree in related fields, basic English, and familiarity with Tokopedia/Shopee are preferred. The role offers hands-on training and growth in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Management, or a related field.
• Fresh graduates are encouraged to apply.
• Basic proficiency in English (written and spoken).
• Familiarity with e-commerce tools (Tokopedia/Shopee) is a plus.

Responsibilities

• Oversee inbound and outbound shipments and inventory records.
• Perform minor repairs on products with remote guidance and training from our technical team.
• Handle customer inquiries regarding service and repairs, following SOPs.
• Arrange and coordinate local deliveries for stock refills, sales, and service cases via local providers (e.g., Lalamove, GoSend, Grab).
• Manage daily inquiries and coordinate order fulfillment on major platforms such as Tokopedia and Shopee.
• Support the hiring process by scheduling interviews and maintaining candidate records.
• Provide overall operational and administrative support and handle other tasks as assigned by the management.

Skills

Logistics coordination

Inventory management

Customer service

Multitasking

Education

Bachelor’s Degree

Tools

Tokopedia

Shopee

Lalamove

GoSend

Grab

Job description

About Us:Makeio Mobilitas

is a leading innovator in e-mobility and lifestyle gadgets. We are expanding our footprint in Southeast Asia and looking for a proactive, hands-on professional to join our Indonesia team. If you are organized, tech-savvy, and eager to grow in a fast-paced environment, this is the place for you.

Key Responsibilities:

Oversee inbound and outbound shipments at our service center/storage, ensuring accurate stock-keeping and inventory records.

Perform minor repairs on products with remote guidance and training from our technical team.

Handle customer inquiries regarding service and repairs, following established Standard Operating Procedures (SOPs).

Arrange and coordinate local deliveries for stock refills, sales, and service cases via local providers (e.g., Lalamove, GoSend, Grab).

Manage daily inquiries and coordinate order fulfillment on major platforms such as Tokopedia and Shopee.

Support the hiring process by scheduling interviews and maintaining candidate records.

Provide overall operational and administrative support and handle other tasks as assigned by the management.

Requirements:

Bachelor’s Degree in Business Administration, Logistics, Management, or a related field. (Fresh graduates are highly encouraged to apply!)

Basic proficiency in English (both written and spoken) as you will collaborate with our regional team.

Familiarity with e-commerce tools (Tokopedia/Shopee seller centers) is a plus.

Hands-on attitude with a willingness to learn basic technical/repair skills.

Excellent communication skills and a customer-service mindset.

Ability to work independently and manage multiple tasks effectively.

Why Join Us?

Opportunity to work with an international team and high-tech products.

Career growth in a rapidly expanding e-mobility company.

Hands-on training and mentorship from regional experts.