Operations Analytics Lead – Jakarta

Grab; Jakarta Selatan; On-site; IDR 70,000,000 - 110,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking an Operations Analytics Lead to spearhead data-driven decision-making for merchant strategy and control tower operations. This onsite role in Jakarta bridges high-level business strategy with technical execution, translating complex operational challenges into analytical models and actionable insights.

You will own end-to-end analytics initiatives across merchant acquisition, incubation, and segmentation, building scalable dashboards and driving data integrity.

Qualifications

• 5+ years of experience in Business Intelligence, Data Analytics, Operations Analytics, or Strategy Consulting.
• Strong SQL skills with complex joins, CTEs, window functions, and performance optimization.
• Proven ability to translate ambiguous problems into structured insights and measurable impact.
• Experience leading analytics projects end-to-end and mentoring junior team members.
• Excellent written and spoken English and Bahasa Indonesia.

Responsibilities

• Translate business goals into analytical roadmaps and end-to-end deliverables.
• Design and own core strategic analytics, including segmentation and funnel tracking.
• Deliver actionable insights with executive-ready recommendations to leadership.
• Build, automate, and maintain scalable dashboards and reporting pipelines.
• Maintain data integrity and collaborate with data platforms on lineage.
• Mentor junior analysts and promote best practices in SQL/Python.

Skills

SQL

Python

Dashboard creation

Tools

Tableau

Power BI

Superset

Job description

Grab is seeking an Operations Analytics Lead to spearhead data-driven decision-making for merchant strategy and control tower operations. This onsite role in Jakarta bridges high-level business strategy with technical execution, translating complex operational challenges into analytical models and actionable insights.

You will own end-to-end analytics initiatives across merchant acquisition, incubation, and segmentation, building scalable dashboards and driving data integrity.