Merchant Analytics Lead — Operations & Growth

Bizstrategygroup; Jakarta Utara; On-site; IDR 300,000,000 - 500,000,000; Full time

Job summary

Bizstrategygroup is seeking an Operations Analytics Lead in Jakarta to drive data-driven decision-making across merchant strategy and control tower operations. You will translate complex operational challenges into analytical models, automated dashboards, and actionable insights.

Based onsite in Jakarta, you will own end-to-end analytics initiatives for merchant acquisition, incubation, and segmentation, build scalable dashboards, ensure data integrity, and mentor junior analysts while

Responsibilities

• Translate Business Goals to Analytical Roadmaps: Autonomously identify operational bottlenecks and translate strategic merchant priorities into analytical frameworks and deliverables.
• Design & Own Core Strategic Analytics: Drive initiatives including merchant segmentation, metric thresholds, and funnel tracking across GrabFood and GrabMart.
• Deliver Actionable Business Insights: Uncover root causes and commercial trends with executive-ready recommendations.
• Build & Automate Scalable Dashboards: Create and maintain robust reporting pipelines and interactive dashboards.
• Maintain Data Integrity & Queries: Write clean SQL queries, manage data transformation scripts in Python, collaborate on data hygiene and lineage.
• Collaborative Mentorship: Guide junior analysts in SQL/Python, scripting, and problem-solving.

Job description

Bizstrategygroup is seeking an Operations Analytics Lead in Jakarta to drive data-driven decision-making across merchant strategy and control tower operations. You will translate complex operational challenges into analytical models, automated dashboards, and actionable insights.

Based onsite in Jakarta, you will own end-to-end analytics initiatives for merchant acquisition, incubation, and segmentation, build scalable dashboards, ensure data integrity, and mentor junior analysts while