Operational Risk Specialist - Fintech Fraud & Compliance

Traveloka; Pagedangan; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

Traveloka is hiring an Analyst in Business Operations within Traveloka Financing to independently run and improve the risk-control backbone. You will handle risk assessments, regulatory checks, and operational risk metrics with full autonomy, contributing to a scalable lending playbook across Southeast Asia.

You will collaborate across teams, ensure regulatory compliance, and drive improvements in SOPs, controls, and risk reporting while supporting the mission to enable trusted customer

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Risk Management, or a related field.
• Experience in operational risk, credit risk, or compliance within financial services or fintech is preferred.
• Fluent in Bahasa Indonesia and Business English (written and spoken).
• Strong interpersonal skills enabling cross-team collaboration.
• Solid understanding of Indonesian financial regulations (OJK/BI), AML, and KYC.

Responsibilities

• Suspend accounts based on risk assessment results.
• Perform and review SLIK / credit bureau checks for new and existing clients to ensure regulatory compliance.
• Monitor merchant lending operations for credit risk and manage delinquency issues.
• Conduct due diligence and risk evaluations for new account openings.
• Oversee invoicing, vendor payments, and liaison with external partners.
• Evaluate workflows and help design SOPs to reduce operational losses.
• Investigate risk events and present period risk metrics to management.

Skills

Risk management

Credit risk

Compliance

Credit bureau checks

Communication

Education

Bachelor’s degree in Finance / Accounting / Economics / Risk Management

Tools

SLIK (OJK) reports

Job description

Traveloka is hiring an Analyst in Business Operations within Traveloka Financing to independently run and improve the risk-control backbone. You will handle risk assessments, regulatory checks, and operational risk metrics with full autonomy, contributing to a scalable lending playbook across Southeast Asia.

You will collaborate across teams, ensure regulatory compliance, and drive improvements in SOPs, controls, and risk reporting while supporting the mission to enable trusted customer